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Lenders talked about getting back to basics and warned that the worst may still be ahead. Industry experts tell attendees at the fifth annual event that lender relations will be the key to surviving the crisis.
Read More →The viability of the product category that put the “I” in “F&I” is being challenged, but providers of credit life and disability say a market still exists.
Read More →Fear is what’s putting consumers on the sidelines, not a credit freeze. The American Financial Services Association (AFSA) analyzes the $700 million bailout package, and discusses why restoring consumer confidence was the impetus to its passage in October.
Read More →Dallas' Chaney family has found success in both new- and used-car sales. Their secret formula is careful planning, a focus on customer service and good old-fashioned family values.
Read More →Boy did Edmunds.com’s latest exposé, “Confessions of an Auto Finance Manager,” ruffle some feathers.
Read More →Dealers have all kinds of technology available these days to help them increase profitability, operate more efficiently, and generally make their lives easier. Like anything else, technology can come with legal baggage, and care must be taken to avoid an unintended compliance violation.
Read More →From the front lines to the F&I desk, maximizing profits depends on developing the right sales processes and holding your sales team — and management — accountable.
Read More →Falling residual values have convinced the ‘Big Three’ automakers and many national lenders to restrict or eliminate their leasing programs. That means dealers have an opportunity to serve the customers who are left behind.
Read More →Many dealers see new regulations as nothing but a burden. Denny Long sees them as an opportunity to sell more cars.
Read More →Two Illinois stores are the latest in a string of dealerships to find themselves under fire from their attorney general after an ill-advised direct-mail campaign.
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