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Laws and regulations have certainly created a regulatory maze inside the F&I office, but did you know some of these laws can actually help you get a deal bought. Find out what legal tools credit management companies are using to get your customers financed.
Read More →The goal of the F&I office is to sell a customer on a product, but in today's reality it's the lender that needs to be sold.
Read More →In today's tough times, you can bet regulators have automotive dealers in their sights. Compliance expert reviews 10 ways you can keep your dealership in the clear and off their radars.
Read More →This year will be my third F&I Conference and Expo. Whenever I talk about the two previous shows, I can’t help but tell the story about how one attendee at the 2006 show raised his hand during a compliance workshop and said, “I’m afraid to go back to my dealership.”
Read More →Way back in 2003, Congress passed the Fair and Accurate Credit Transactions Act (FACTA). We’ve talked about it a lot in this column. For us lawyers, it’s the gift that keeps on giving, and it just gave again with the recent proposal for the last of the major rules it mandated.
Read More →Executive Editor Gregory Arroyo introduces the first PowerSports F&I Conference to readers.
Read More →Given that our men and women in uniform so often find themselves in harm’s way these days, it is only fitting the law provides special protections to them with respect to the credit obligations they enter into prior to being called into active duty.
Read More →Improving F&I income requires minimal change on a dealer's part. F&I expert shows you how minor improvements can lead to big financial gains, as well as a more satisfied customer.
Read More →There are plenty of reasons why not to add another 20 minutes to your sales process, but is it the best thing for the dealership. F&I expert debunks seven popular excuses for not implementing an F&I process.
Read More →When it comes to quoting payments, the old "quote 'em an inflated monthly payment, peel 'em off the ceiling, and see what sticks" not only doesn't work anymore, it's deceptive. F&I expert breaks down the rules and the risks of quoting payments.
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