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The Ohio-based automotive dealership group pushed F&I sales to $1,800 per car through focused training, better forecasting/action plans, and by involving F&I managers in strategy.
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By staying on your process when busy and prioritizing setting time expectations, you can avoid getting into a situation where the business is managing you.
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How dealerships can enlist service advisors to sell protective products after the sale.
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Training expert shares attainable qualities that can help propel your skills in the F&I office.
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Take steps to combat competitive insurgency strikes to protect your business.
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Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.
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You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is, vis-a-vis your compliance standards.
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The Cox Automotive Service Industry Study finds that as dealerships leverage technology to enhance the customer experience, they can capture more service market share.
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The best way to ensure that your staff maintains compliance is through proper training.
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While the road less traveled may not be the quickest path to our metaphorical destination, in the compliance world, both the destination and all other charges should be clearly and accurately disclosed and acknowledged by the consumer.
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