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Showroomby Christina WoffordApril 29, 2022

The Customer Has Spoken: Examining the Annual Automotive Customer Experience Trends Study

The automotive industry's most in-depth and longest-running study of its kind reveals what today's consumers want.

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Auto Financeby Ronnie WendtApril 29, 2022

Car Lease Options in a Chip Shortage Pandemic

Inventory shortages have vehicle lessees re-evaluating their end-of-lease options.

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Showroomby Ronnie WendtApril 28, 2022

Star Family of Dealerships Crowned 2021 F&I Dealer of the Year

Dealer Mike Dunnahoo attributes Star’s $2,400 per vehicle F&I to honest sales, full transparency and a staff empowered to treat the customer right.

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F&Iby John TabarApril 12, 2022

F&I for Non-F&I Managers

Raising the F&I acumen of all managers associated with sales is a smart move.

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F&Iby Tim BlochowiakApril 7, 2022

Where are Dealers Focused on F&I Product Opportunities?

With the proper strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for new and used vehicles in 2022.

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Digitalby Ronnie WendtApril 6, 2022

The Road to EVs

As the country charges toward widespread EV adoption what obstacles remain in its path?

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Digitalby Rick McCormickApril 5, 2022

The Digital Danger

The danger of digital is that we will attempt to rely on it to do the things that our selling skills were intended to accomplish.

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Showroomby Gina DeWarApril 4, 2022

Ways to Make Them Stay: Employee Retention Planning

One thing is for certain, no longer is work just work — it’s work with a purpose.

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F&Iby John TabarMarch 31, 2022

Complacency: A Bad Habit Learned in Good Times

Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.

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Digitalby StaffMarch 29, 2022

The Pandemic Pushed F&I Toward the Future

The company analyzed 25 million automotive transactions compiled from over 6,400 dealerships to reveal how the pandemic changed F&I, emerging trends, and future changes.

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