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General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealer trade groups believe the OEM’s stated goal of enhanced ‘safety and transparency’ is not the real reason for the new policy.
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F&I and Showroom traces the history of paintless dent repair with Troy Good, president and CEO of Nobilis Group Inc., home of the Dent Zone brand.
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Trainer believes in the power of persuasion but wants F&I pros to back it with effective training, sincere needs-discovery, and a personalized approach.
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Check out five states NADA Data indicates could be the ideal location for your next dealership.
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Continuing with his noble effort to define the edealership, the magazine’s resident compliance pro explains why the desking process is ripe for digitization.
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Legal experts break down the Consumer Financial Protection Bureau’s new arbitration rule and how it could affect your dealership.
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Sales expert lists three tasks dealers must complete to rid their showrooms of underperforming sales pros.
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California auto dealers and their employees are on a litigation collision course. Attorney lists six problem areas to discuss with counsel.
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Success or failure in F&I usually comes down to one thing. Development specialist explains what that is and how it can keep your dealership out of the dreaded finance triangle.
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Two major players in the aftermarket telematics space are attempting to do what others have failed to achieve: carve out a profit opportunity for dealers in today’s connected-car evolution.
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