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F&Iby Justin GasmanMay 4, 2017

The Silent Seminar

F&I director advises dealership professionals to attack your work with a positive attitude and pledge to improve the workdays of those around you.

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Complianceby Christian Scali and Monica BaumannMay 4, 2017

Playing With Fire

Two attorneys issue a warning about a new sales trick circulating through the industry. Their advice: If it’s too good to be true, it probably is.

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Digitalby Jim LemanMay 4, 2017

Out of State, Out of Mind

Dealers who ignore the growing number of out-of-state buyers do so at their own peril. Operations expert offers a roundup of new technology for an emerging market.

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Auto Financeby Jason O'LearyMay 4, 2017

The Evolving Market for Surety Bonds

Big changes at the state level make now a good time to evaluate your dealer bond costs and requirements.

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F&ICover Storyby Rick McCormickMay 4, 2017

The Power of Momentum

F&I trainer says meeting the demand for daily improvement requires F&I professionals to create and capitalize on their own momentum. He lists 10 momentum-building books every F&I manager must read.

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Auto Financeby Gil Van OverMay 2, 2017

Credit App Fraud Not a Victimless Crime

Falsifying any of the five key credit determinants on a credit application generates a long list of potential victims inside and outside the dealership.

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Complianceby Gil Van OverApril 11, 2017

Navigating the 'New' Used Car Buyer’s Guide

The magazine’s compliance guru breaks down the Federal Trade Commission’s final revisions to the Used Car Rule. His message to dealers is don’t overthink it.

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Auto Financeby Gregory ArroyoApril 10, 2017

5 Tech Tools From NADA 2017

There were plenty of new innovations on display in and around NADA 2017. The editor takes you on a tour of five new tech tools aiming to help dealers land more sales and F&I opportunities.

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Auto FinanceCover Storyby Brittany-Marie SwansonApril 10, 2017

New-Age Sales

Roadster’s Andrew Moss and Rudi Thun say they’ve created a digital transactional platform that works both in a buyer’s home and in the showroom. But as they readily admit, not every dealer is the ideal user.

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Auto Financeby Melinda ZabritskiApril 10, 2017

Stretched Thin

The average household is on the verge of being priced out of the new-vehicle market, Experian’s fourth quarter data shows.

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