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Hurricane season kicked off on June 1 for Florida and other states along the East Coast. Two accounting and financial planning experts offer tips on how to prepare for that and other natural disasters.
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Looking to thin your F&I herd? Advanced analytics prove there are better ways to judge performance than PVR alone.
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Evolving times require evolving minds. Compliance expert offers a case study to help conceptualize the concept of converting brick-and-mortar dealerships into internet sales hubs.
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F&I trainer explains why building and refining a professional skillset is more important than building a solid résumé.
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Focusing on CSI scores leads to missed opportunities to attract new customers and guarantee their loyalty.
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Cox Automotive’s Mark O’Neil talks to the editor about MakeMyDeal’s future, digital retailing, and the fate of the F&I office.
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F&I trainer shares five proven methods for turning cash customers into F&I product buyers.
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The owners of Dependable Dodge scored a judicial victory that further erodes manufacturers’ rights to ax franchises that don’t meet their sales quotas.
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The owners of Dependable Dodge scored a judicial victory that further erodes manufacturers’ rights to ax franchises that don’t meet their sales quotas.
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Things haven’t gone according to script in the used-vehicle market, but GWC Warranty’s Mike Melby believes the profit potential in the high-mileage, pre-owned space remains.
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