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Gregory Arroyo

Editorial Director

Articlesby Gregory ArroyoJuly 5, 2011

Alphera Wants to Make Auto Loans as a Captive

Alphera Financial Services is feeling a little freer these days. In fact, according to the company’s top exec, becoming a captive is a real possibility for the five-year-old company.

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Articlesby Gregory ArroyoJuly 5, 2011

Dealer Eliminates BDC, Creates Hybrid Department

Eliminating the business development center could be the death knell for any dealership in today’s Internet age, but not for Honda of Tenafly. In fact, it’s had the opposite effect.

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Done Dealby Gregory ArroyoJune 6, 2011

Reinventing Our Conference

The magazine’s annual conference is quickly taking shape. The editor provides a breakdown of some of the new features you’ll see in September.

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Articlesby Gregory ArroyoJune 6, 2011

Cloudy Outlook: Market Insiders Offer Their Prediction for 2011

The industry is facing another possible crisis, but nobody seems to be in panic mode just yet.

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Done Dealby Gregory ArroyoMay 10, 2011

Consumer Advocates Are At It Again

The editor weighs in on another dealer hit piece and wonders if the consumer advocates truly understand the motivations of dealerships.

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Articlesby Gregory ArroyoMay 1, 2011

Going Big Time

Warrantech’s top executive opens up about the 28-year-old company’s recent acquisition, its redesigned product line and more.

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Done Dealby Gregory ArroyoApril 4, 2011

Industry’s Common Denominator Located

The editor weighs in on the industry’s migration toward a new credit scoring system that’s more understanding and a little bit harsher.

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Done Dealby Gregory ArroyoMarch 11, 2011

Don’t Let Gen Y Distract

The industry is on the verge of regaining some of the control it lost to the Internet, but the way dealers view technology must change before order is restored.

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Articlesby Gregory ArroyoMarch 1, 2011

Ready to Charge Ahead

It’s clear that lenders and dealers are feeling good about the road ahead. The two sides met at the 2011 Vehicle Finance Conference to reaffirm the importance of their relationship.

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Articlesby Gregory ArroyoMarch 1, 2011

Mobilizing the Dealer Experience

Mercedes-Benz Financial Services is taking its mobile strategy where no organization has gone before, but officials say the company won’t push its vision of the future on dealers.

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