The Industry's Leading Source for F&I, Sales and Technology
Get an insider's perspective on the news of the day, as F&I and Showroom magazine's Gregory Arroyo provides his take on the issues impacting the industry. Also hear what he has to say about new products and software solutions.
Understanding the cognitive dissonance that drives employee theft is the first step toward uncovering and preventing it.
California’s Simi Valley Ford drew international scorn for an email promising ‘smoking hot deals’ in the midst of a deadly and destructive wildfire.
The editor says goodbye to the magazine that introduced him to the amazing world of F&I and the automotive retail industry at large.
The editor believes recent regulatory activity should serve as a warning to dealers who haven’t dusted off their Red Flags compliance programs in the years since the rule took effect.
The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.
Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.
The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.
With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.
The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.
Saddened by the potential loss of another piece of his childhood, the editor tries to put the pieces together when he realizes there’s a good lesson to be learned in a toy retailer’s likely demise.