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Done Deal

Get an insider's perspective on the news of the day, as F&I and Showroom magazine's Gregory Arroyo provides his take on the issues impacting the industry. Also hear what he has to say about new products and software solutions.

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Blog Post

The Condemnation Was Swift

Simi Valley (Calif.) Ford faced heavy criticism after a November email promotion promised...

California’s Simi Valley Ford drew international scorn for an email promising ‘smoking hot deals’ in the midst of a deadly and destructive wildfire.

Blog Post

It's Just Time

The editor says goodbye to the magazine that introduced him to the amazing world of F&I and the automotive retail industry at large.

Blog Post

Red Flags Alert

The editor believes recent regulatory activity should serve as a warning to dealers who haven’t dusted off their Red Flags compliance programs in the years since the rule took effect.

Blog Post

GAP Suffers Another Setback

The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.

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Car Buyers Need F&I

Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.

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Game Almost Over

With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.

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The Repair Is Covered

The Repair Is Covered

The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.

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Change Is Happening

Saddened by the potential loss of another piece of his childhood, the editor tries to put the pieces together when he realizes there’s a good lesson to be learned in a toy retailer’s likely demise.

Blog Post

Who Will Take Up the CFPB's Torch?

The CFPB’s acting director tells state regulators there will no longer be ‘regulation by enforcement,” but the editor believes there’s a long list of regulators waiting to take up the torch.

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