Blogs

Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the world of automotive retail and finance.

When Dealers Catch Criminals

Upgraded security cameras intended to document exterior damage on vehicles entering the service department helped police quickly apprehend a suspect following a fire at a Carlsbad, Calif.,...

Noncompliant and outright illegal behavior by dealers, managers, and staff have generated headlines throughout the year. Less heralded are the instances in which dealership personnel took action that led to arrests.

How to Sell GAP in a Crisis

Severe weather, including the widespread flooding in Houston in April of 2016, has contributed to mounting losses for GAP providers. - Photo courtesy National Auto Care

Mounting losses have compelled many underwriters to jump ship on guaranteed asset protection, but it remains a cornerstone product that continues to perform for customers, dealers, and F&I managers.

Tesla and the 1% Problem

Tesla Inc. CEO Elon Musk said “Good luck with that” when asked whether he feared further legal challenges for selling vehicles directly to U.S. consumers. - Photo courtesy Tesla Owners Club...

For all its missteps, Tesla Inc. finally found its footing in 2018, eking out a 1.2% market share and renewing concerns shared by established manufacturers and brick-and-mortar dealers.

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