
John Tabar
Contributor
John Tabar serves as executive director of training for Brown & Brown.

Contributor
John Tabar serves as executive director of training for Brown & Brown.

F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
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F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
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