Rebecca D. Chernek

Contributor

Articles•by Rebecca D. Chernek•October 16, 2018

Digital Is Great, Until It’s Not

Switching to a digital menu has its benefits, but dealers can’t expect it to deliver on its promise without a plan of action.

Articles•by Rebecca D. Chernek•September 1, 2005

Is E-contracting Ready for Mainstream Use?

Before anyone takes the first step toward a less paper-dependent system, concerns about security and compliance must be addressed.

Articles•by Rebecca D. Chernek•May 1, 2005

Building Rapport with the Sales Team

Successful F&I managers remember their roots — often in the sales department — and foster a relationship with sales personnel to achieve mutual benefits.

Articles•by Rebecca D. Chernek•April 1, 2005

F&I and E-Contracting

Initiate e-contracting technology to automate and modernize office procedures.