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Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns and the latest enforcement actions.

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Proper Desking Prevents Payment Packing

Establishing a process-defining policy that every sales manager acknowledges and agrees to is a...

Despite improved industry education and a slew of regulatory enforcement actions, packing payments remains a popular pursuit at dealerships around the nation. Here’s how to prevent this highly illegal practice before it starts.