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ACE

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns and the latest enforcement actions.

Blog Post

But … the System is Down

Most dealers rely on one or more software providers to manage and document all their...

Most dealers rely on one or more software providers to manage and document all their transactions and many businesses count on a robust disaster recovery plan in the event their IT infrastructure fails.

Blog Post

Lessons From the Lockdown

Where we had previously been moving at a sloth pace to digitize the entire buying process, the...

Where we had previously been moving at a sloth pace to digitize the entire buying process, the auto industry is accelerating many processes in response to COVID-19.

Blog Post

Lessons From an I-Team Investigation

A dealership was recently discovered to have a prevalent policy and practice of inflating...

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading between the lines of the story, there are a variety of lessons to be learned.

Blog Post

Prepare for Financing Contraction

While the processes necessary to complete digital remote deliveries have been available for a...

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to digital. Coronavirus has accelerated that transition in many dealerships.

Blog Post

Kicking the Trade

Kicking the trade is an old-school tactic employed by unscrupulous sales people, sales managers,...

Kicking the trade is an old-school tactic employed by unscrupulous sales people, sales managers, and F&I managers. Being aggressive and going after every possible deal, while employing a deceptive practice to finalize the sale is simply not worth the risk.