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How do we go from great to unstoppable? Move to the highest level of belief in your process and your products — conviction.
Rick McCormick pushes F&I professionals to the heights of success with a focus on training, compliance, and customer service.
How do we go from great to unstoppable? Move to the highest level of belief in your process and your products — conviction.
There are four definitive areas where F&I professionals can and should excel.
Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.
If we allow our daily routine to be void of learning new information and being reminded of the principals that guide our efforts, we begin to lose our cutting edge.
Three ingredients are necessary to consistently execute a winning performance in the F&I office.
Three areas of skillset development are critical to success, but these skills do not come naturally for most of us, so they must be intentionally developed.
We are all going somewhere and using a mindset GPS will assure we get to the destination we are all looking for — increased customer satisfaction, income, and profits.
The most frequent and damaging mistake that I encounter at dealerships is requiring people to learn in the wrong sequence. There is a better way to becoming a true professional — a simple four-step sequence of development that we can all follow.
Taking the natural gifts we have and working daily to grow and add to our skill set will make anyone a success.
When a customer encounters a true F&I professional, they are pleasantly surprised and the level of trust leads to open discussions and great outcomes for everyone involved.
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