Rick McCormick pushes F&I professionals to the heights of success with a focus on training, compliance, and customer service.
When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.
Insight presentations are today; features and benefits presentations are so yesterday…and hopefully will soon be as hard to find as a Blockbuster store.
Adaptability is the only way anyone can be successful right now. Let’s investigate the secret to winning.
The most important thing I’ve learned from COVID-19 is that investing in your people is the best investment any business can make.
If you treat a customer with empathy and respect, you will have created a customer for life. Use these three tips to get out of your own head and into theirs.
While no crisis is a good thing, those that succeed will be those that take the opportunity during the storm to change, pivot, and adjust.
Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their process to assure future growth in skills and profits.
Eliminating inconsistent efforts and replacing them with intentional and consistent ones is one of the secrets of those that reach the top levels of success in the F&I office.
Navigate the waves of change to ensure long-term F&I success.
Like it or not, your performance is affected by the people and conditions around you. Top trainer has a two-step process for taking control of your F&I environment.
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