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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, compliance, and customer service.

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The Empty F&I Office

Downtime doesn’t have to be wasted time. Peak F&I performers spend time in the showroom, in the...

Looking to kill some downtime? Top trainer urges F&I pros to hit the show floor, consult with service staff, and take care of your ‘other’ customers — including the ones you see every day.