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Compliance

ArticlesJuly 14, 2014

People, Process, Pay Plans

Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.

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Articlesby George AngusJuly 14, 2014

Converting the Ca$h Customer

The Father of the F&I menu lays out a four-step process for converting the cash customer. He even throws in a technique for selling a VSC to those who refuse to convert.

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Articlesby Gregory ArroyoJuly 14, 2014

Causing Disruption

A relatively new company is aiming to put dealers back in control of their data, but its founder knows not everyone views his solution as the answer to managing the data.

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ArticlesCover StoryJuly 14, 2014

Click to Enter

Not all dealers had today’s Internet customer in mind when they joined the digital revolution. For Sun Toyota, the Great Recession was all the motivation it needed.

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NewsJuly 8, 2014

Ohio AG Seeks Reimbursement from Dealer

Calland Auto Group and its owner are accused of failing to provide consumers with motor vehicle titles as required by Ohio law. The Ohio Attorney General seeks reimbursement to the state’s Title Defect Recision Fund.

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NewsJuly 3, 2014

BBB Warns Consumers of Fake Dealership

Customers reported that they found listings for the dealership on Cars.com, but the dealer was using a fake address.

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NewsJuly 3, 2014

Tesla to Expand in Pennsylvania

The Pennsylvania House passed legislation this week that will allow the automaker to have as many as five stores in the state.

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NewsJuly 1, 2014

Kansas City Dealer to Seek Permanent ACA Exemption

Following Monday's Supreme Court ruling in favor of Hobby Lobby, the owner of Randy Reed Automotive will seek a permanent injunction exempting him from providing insurance coverage for the 'morning after' pill.

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Newsby Brittany-Marie SwansonJune 26, 2014

11 Consumer Groups Ask FTC to Crack Down on CarMax

A coalition of consumer-protection groups asked the FTC to investigate CarMax for selling recalled vehicles. CarMax officials claim the chain is doing the best it can with a broken system.

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NewsJune 26, 2014

Dealer Pleads Guilty to Not Reporting Taxes

A Virginia independent dealer is facing three years in prison after being found guilty of not reporting income between 2007 and 2010. Sentencing takes place in September.

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