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Compliance

Articlesby Gregory ArroyoJanuary 21, 2009

Finding the Right Solution

The Red Flag Rule will definitely be a hot topic at this year's National Automobile Dealers Association (NADA) convention. Here are a few questions to help you find the right solution.

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Articlesby Gregory ArroyoJanuary 21, 2009

Creating an ID Theft Prevention Program

Before you start searching for the finalized document on the Red Flag Rule, understand that it's 256 pages.

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Articlesby Gregory ArroyoJanuary 21, 2009

The Red Flag Rule

Dealers will need to know how to react when a red flag is raised, and will have to document each situation.

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Articlesby Gregory ArroyoJanuary 21, 2009

Red Flag Rules

Red Flags identified by regulators in final Red Flags Rule

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Articlesby Gregory ArroyoJanuary 21, 2009

F&I Red Flags 101

A Red Flag is a pattern, practice or specific activity that indicates the possible existence of identity theft.

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ArticlesJanuary 1, 2009

Compliance 101: Six Ways to Keep Regulators at Bay

When times are tough, it usually means there will be an increase in consumer complaints against retailers and creditors. So, as we face what many believe will be a difficult year for profits, it’s probably a good idea for to you to be diligent about enforcing your store’s compliance policies and procedures.

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ArticlesJanuary 1, 2009

Choosing The Right Lead Provider

In these tough economic times, many dealers are looking for ways to cut expenses and protect cash flow. Some will feel the need to cut back on advertising, while others will recognize that advertising can be a lifeline in a down market.

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ArticlesJanuary 1, 2009

Crime Doesn’t Pay

In Inwood, N.Y., Dennis Cirillo is still trying to repair his Victory Toyota dealership’s reputation after it was linked to a fraud scheme, which was uncovered during a homicide investigation at a neighboring dealership.

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ArticlesDecember 1, 2008

Game On for Red Flags

Many financial institutions and creditors around the country have spent the last six or so months working diligently to implement their identity theft prevention programs as mandated by Congress and the Federal Trade Commission’s new Red Flags Rule.

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ArticlesNovember 1, 2008

Payment Packing: Prevention is the Best Cure

I have the opportunity to work with several clients that provide sales and F&I training to dealers. On those occasions where I’m asked to help develop training content, I always include a section on why dealers need to avoid payment packing — the practice of loading up the monthly payment with charges for aftermarket products the customer has neither agreed to nor requested.

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