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Compliance

NewsMarch 11, 2015

Arbitration Clauses Limit Consumer Relief, CFPB Says

In a report released this week, the regulator revealed that 75% of consumers did not know whether they were subject to an arbitration clause in their agreements with their financial service providers. The study covered six different consumer finance markets, including auto loans.

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Newsby Brittany-Marie SwansonMarch 10, 2015

Mass Action Suit Filed Against TrueCar

The law firm of Bellavia Blatt & Crossett has filed a mass action lawsuit against TrueCar, claiming that the lead provider’s business practices constitute false advertising.

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NewsMarch 10, 2015

Dealer, Employee Charged With Threatening Customer

Charges were filed against the owner and an employee of F&R Auto Sales after a customer claimed they threatened her. The dealership first made headlines in January when a video of its employees harassing a pizza delivery man went viral.

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Articlesby Gregory ArroyoMarch 10, 2015

Ready to Charge

Auto finance sources reveal that they, too, are focused on the customer experience, and say they are ready for what’s expected to be another great year for auto sales.

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Articlesby Nicole MunroMarch 10, 2015

Seismic Shift

The magazine’s resident legal expert offers her take on why state and federal regulators were so active in auto finance at the close of 2014.

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NewsMarch 5, 2015

CNA National Named Finalist for BBB Award

The Better Business Bureau of Central, Northern and Western Arizona named the F&I product provider a finalist for the 2015 BBB Business Ethics Awards.

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Newsby Gregory ArroyoMarch 5, 2015

DOJ, N.Y. Regulator Subpoena Capital One

The finance source revealed in a regulatory filing last month that it has received a subpoena from the New York District Attorney’s Office and the Department of Justice regarding its subprime auto finance business.

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NewsMarch 5, 2015

Ga. Legislators Table Tesla Bill

Dealers in Georgia have convinced legislators to table a bill that would allow Tesla to continue selling vehicles directly to consumers in the state.

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NewsMarch 5, 2015

GSFSGroup Hires New Compliance Director

GSFSGroup has selected Lewis Kuhl as its senior counsel and director of regulatory compliance. Kuhl will be responsible for ensuring that F&I products and the company’s clients are in in compliance with state laws.

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NewsMarch 3, 2015

Mass. Dealer Sued for Selling Defective Cars

Massachusetts Attorney General Maura Healey has filed a complaint against a used-car dealer who allegedly had customers fill out blank contracts and then charged them at least twice the agreed-upon price for defective cars.

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