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Dealers must be careful they don’t run afoul of the law when it comes to such deceptive practices, as there are many cases pointing to the potential bad ends of such deals.
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CFPB Director Richard Cordray fielded questions about dealer compliance programs and a recent study calling out the bureau’s methods for determining discrimination during a semi-annual report to Congress earlier this month.
Read More →The next Compliance Summit event is set to be held April 20–21, 2015, in Illinois. The full day of educational sessions is open to automotive industry professionals involved in front-end compliance.
Read More →The former office manager of a Pennsylvania dealership was sentenced to three and a half years in federal prison for stealing nearly $700,000 from the business.
Read More →The Federal Reserve has objected to Santander Holdings USA’s capital plans due to widespread deficiencies in governance, internal controls, risk identification and management, as well as other key areas.
Read More →The lead provider calls Bellavia Blatt & Crossett’s mass action suit challenging its business practices “meritless.”
Read More →In a report released this week, the regulator revealed that 75% of consumers did not know whether they were subject to an arbitration clause in their agreements with their financial service providers. The study covered six different consumer finance markets, including auto loans.
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The law firm of Bellavia Blatt & Crossett has filed a mass action lawsuit against TrueCar, claiming that the lead provider’s business practices constitute false advertising.
Read More →Charges were filed against the owner and an employee of F&R Auto Sales after a customer claimed they threatened her. The dealership first made headlines in January when a video of its employees harassing a pizza delivery man went viral.
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Auto finance sources reveal that they, too, are focused on the customer experience, and say they are ready for what’s expected to be another great year for auto sales.
Read More →The magazine’s resident legal expert offers her take on why state and federal regulators were so active in auto finance at the close of 2014.
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