FI showroom red and grey logo
MenuMENU
SearchSEARCH

Auto Nameplate Loyalty Holds in Tough Times

Consumers have been faithful to brands despite financial pressures, and JD Power says that’s because automakers have made some wise moves.

October 7, 2026
White Ford truck pulling a boat on a trailer.

Ford's pickup loyalty ranking topped all scores across segments based on transaction data over the past year.

Credit:

Ford

2 min to read


Automotive brand loyalty, despite market volatility and consumer affordability woes, actually improved over the past year.

A JD Power study of trade-in data from new-vehicle transactions shows a 1% gain in loyalty across brands to 50% and four of the five highest-ranking brands scored around 60%.

Ad Loading...

The market watcher credits brands that largely absorbed trade tariff and other costs rather than passing them onto buyers.

“In many ways, this was a year of avoided chaos,” said Senior Vice President of OEM Customer Success Tyson Jominy. “Many of the leading brands import top-selling models, and if tariff costs were passed through to consumers, loyalty could have suffered.”

JD Power pointed out that few brands ever hit a 60% loyalty rate, making this year’s high rankers more remarkable given today’s market conditions.

“… some segments are closing in on pickup truck loyalty levels, a sector well-known for its exceptional loyalty,” Jominy said.

Pickup leader Ford in fact posted the highest loyalty score in the study with its highest rate among truck brands for the fifth straight year at 66%.

Ad Loading...

Other brands garnering high loyalty scores are:

  • Porsche in the premium car segment for the fifth consecutive year with 61% loyalty, followed by BMW at 49%
  • Lexus in the premium SUV segment for the third straight year at 59%, also followed by BMW at 56%
  • Toyota in mass-market cars for the fifth straight year at about 65%, trailed by Honda at about 58%
  • Toyota also topping mass-market SUVs at about 64%, followed again by Honda at 63%
  • Toyota following Ford in pickups at 62% loyalty

More Industry

Two vans parked on road with scenic views behind.
Industry•by Lauren Lawrence•October 7, 2026

Top New Jersey RV Store Sells

Myer’s RV Superstore is expanding its footprint in the state with two new locations that it acquired from Ed Hutchinson Jr.

Read More →
mechanic standing under lifted car in a garage
Industry•by Lauren Lawrence•October 5, 2026

Alliance Analyzes Technician Pipeline

A new industry report examines the state of skilled trades in the U.S. and details the drivers of demand for automotive repair and how technicians enter and grow in the workforce.

Read More →
Blue Genesis car sitting in front of scenic mountainscape.
Industry•by Lauren Lawrence•October 1, 2026

Luxury Rooftop Changes Hands

Genesis of Glenview is getting a new owner and a new location, but its name will stay the same.

Read More →
Ad Loading...
Tires hung up on wall in factory.
Industry•by Lauren Lawrence•September 28, 2026

Future-Proof Your Business

A new industry outlook details several ways that automotive companies can use the rise in artificial intelligence and advanced technologies to their advantage.

Read More →
'for sale' written on a building window
Industry•by Hannah Mitchell•September 23, 2026

Dealership Buy-Sells Keep Going Up

First-half transactions reflect continued high appetite for acquisitions despite falling profits, the most sought-after franchises bringing record prices.

Read More →
White road sign that says California and points to highway 400.
Industry•by Lauren Lawrence•September 23, 2026

California Makes Electric Moves

New laws in the Golden State aim to advance consumer access to public electric-vehicle chargers and reduce costs and barriers to its infrastructure.

Read More →
Ad Loading...
Closeup photo of an orange car battery
Industry•by Hannah Mitchell•September 21, 2026

Rare Earths Independence

Automakers seek alternatives to sourcing battery raw materials in volatile markets roiled by trade wars and disrupted supply chains.

Read More →
Smiling executive sitting at table with folded hands.
Industry•by Lauren Lawrence•September 21, 2026

Volvo Appoints President and CEO

Klaus Zellmer will replace Håkan Samuelsson as president and CEO of Volvo Cars in 2027 as the company makes strategic shifts toward profitability and cash generation.

Read More →
Open hood of a Volkswagen vehicle with a mechanic's rag draped over the front
Industry•by Hannah Mitchell•September 18, 2026

Fix Up Your Fixed Ops

The department may hold untapped potential for your dealership. This issue of the magazine shares ways to unearth it and turn it around for more profits.

Read More →
Ad Loading...
Gray electric vehicle charger unit with pad-like wall and ground pieces connected to each other
Industry•by Hannah Mitchell•September 16, 2026

Easier EV Charging Touted

Wireless charging pad provides automatic powering by just parking, says its maker, which sees a cable-free charger future as global EV demand grows.

Read More →