NIADA Dealer 20 Groups Program Adds Moderator
Longtime industry veteran Mark Dubois has joined the association’s expanding Dealer 20 Groups team. He will work with BHPH dealer groups as part of the NIADA 20 Groups operation acquired from Leedom and Associates.
ARLINGTON, Texas — Longtime auto industry veteran Mark Dubois has joined NIADA's recently expanded Dealer 20 Groups as its newest 20 Group moderator.
Dubois has more than 35 years of experience in the automotive business, including sales, management, recruiting and training, e-business, marketing and buy-here, pay-here (BHPH) management. Most recently he was president of Dealer Performance and Consulting and moderator of its BHPH 20 Groups.
"We are excited to have Mark join the team of Dealer 20 Groups moderators," NIADA CEO Steve Jordan said. "Mark's addition allows NIADA to continue to offer something for every dealer, regardless of number of sales or time in business."
Dubois will work with BHPH dealer groups as part of the NIADA 20 Groups operation acquired from Leedom and Associates late last year, joining national director of 20 Groups Chuck Bonanno and moderator David Brotherton.
"I am extremely pleased that Mark Dubois has decided to join our team at NIADA," Bonanno said. "I've known Mark for some time and know he will bring great value to our current members and help grow our dealer base as he trains and educates independent dealers across the country through our Dealer 20 Groups program, training workshops and private consultations."
A graduate of Northwood University, Dubois is a frequent speaker on BHPH issues at independent dealer association conventions and writes for industry publications on business analysis, operations, training and industry trends.
"I am honored to join the NIADA team," Dubois said. "I look forward to working with Chuck, David and the entire NIADA staff to take the 20 Groups program to the next level."
More Auto Finance

Interest Rates Further Squeeze Auto Consumers
Last month’s hike and a potential second increase this month add to a growing list of inflation woes that could continue to dent overall car sales.
Read More →
Mind Your Process
Consistent steps taken in various aspects of the F&I office can make valuable differences over time, similar to an outline for a best-selling book.
Read More →
Top Five Credit Application Fraud Flags
Compliance audits regularly reveal bad habits that can lead to fraud charges and should have been stamped out decades ago.
Read More →
More Auto Loans for the Taking in August
Riskier categories were on the uptick for the month as lenders loosened access in several areas while balancing out the exposure in another, Cox Automotive reported.
Read More →
July Was Hot for Auto Borrowers
Credit proved readily available for many, but most loans left buyers in negative territory, Cox Automotive said.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Auto Refi Savings Surge
Consumers with 84-month auto loan terms who refinanced saved the most on monthly payments, according to a new report by auto refinancing provider Caribou.
Read More →
Subaru Enters Lending Business
The automaker follows other brands in adding captive financing in the U.S., and says the move will strengthen its position here.
Read More →
Positive Equity Reaches Record High
Mainstream vehicle owners who bought a car seven years ago are likely to have positive equity when trading in for a new vehicle, according to second-quarter Edmunds data.
Read More →
Dealerships Are Paying the Price for Extended Car Loans
Growing negative-equity scenarios mean such lengthy terms should be addressed in a forward-looking way to make them work for the dealer and the consumer down the road.
Read More →