FI showroom red and grey logo
MenuMENU
SearchSEARCH

TFS’ Borst to Retire, New President and CEO Named

Toyota Financial Services’ president and CEO George Borst announced his retirement. Stepping into his role will be Mike Groff, who will officially take over as CEO and president on Sept. 30.

by Staff
July 30, 2013
3 min to read


TORRANCE, Calif. — Toyota Financial Services (TFS) announced today that George Borst, the company’s U.S. leader of 16 years, will be retiring effective Sept.30, after which he will assume the role of executive advisor until the end of calendar year 2014. Stepping into Borst’s role will be Mike Groff, the company’s current senior vice president of sales, marketing and product development.

“Mike has been an integral part of this company’s achievements for 30 years,” said Borst. “With his deep industry knowledge, his longstanding and strong partnership with our dealers, and a record of proven leadership during both the best and most challenging years this company has experienced, I know he will guide TFS to even greater success.”

Ad Loading...

Borst joined Toyota Motor Sales (TMS) in 1985 as corporate marketing manager. He was later charged with creating a strategic planning department for Toyota and overseeing Toyota’s product planning group. He subsequently spent several years serving as general manager for the Lexus Division. 

Borst was appointed to lead TFS in 1997. In 2001, as TFS formally separated from Toyota Motor Sales, Borst was named the new company’s president and CEO. Under his leadership, TFS has grown from a company with $20 billion in assets to become one of the nation’s largest, and highest-rated captive finance companies. TFS has approximately four million active customers, total assets of more than $95 billion and employs more than 3,200 associates across the country. 

For the past five years, Groff has led the TFS Sales organization, directing 30 automotive finance Dealer Sales & Service offices and three regional offices, as well as product management, remarketing, marketing and national accounts. Additionally, he was responsible for TFS Commercial Finance Operations and the Vendor Management Office in the United States. He is a member of the Toyota Motor Credit Corp.’s board of directors and the Toyota Motor Insurance Services board of directors. 

Groff joined Toyota in 1983 and has held a variety of field positions, including TFS branch manager and regional manager. He also worked at the company’s headquarters as TMIS National Group product manager, corporate marketing and leasing manager, vice president of corporate strategy and vice president of customer service. 

“I have had the privilege of being part of TFS since its inception,” said Groff. “I am incredibly honored and excited to continue and expand the vision and mission established by George and our over 3,200 associates across the country. Together, we will ensure TFS remains the industry leader, and always the strong partner and lender of choice for our dealers and customers.”

Ad Loading...

In addition to his TFS responsibilities, Groff is a member of the Board of Directors for RouteOne, which is jointly owned by FMCC, Ally, TD Bank, and TFS. He is also a National Trustee for Boys and Girls Clubs of America.

More Auto Finance

Scrabble letter tiles spelling fraud
Auto Finance•by Gil Van Over•September 30, 2026

Top Five Credit Application Fraud Flags

Compliance audits regularly reveal bad habits that can lead to fraud charges and should have been stamped out decades ago.

Read More →
Paper money, car key fob and calculator
Auto Finance•by Hannah Mitchell•September 14, 2026

More Auto Loans for the Taking in August

Riskier categories were on the uptick for the month as lenders loosened access in several areas while balancing out the exposure in another, Cox Automotive reported.

Read More →
A fan of $100 bills sitting on a white envelope
Auto Finance•by Hannah Mitchell•August 12, 2026

July Was Hot for Auto Borrowers

Credit proved readily available for many, but most loans left buyers in negative territory, Cox Automotive said.

Read More →
Ad Loading...
stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Finance•by Lauren Lawrence•August 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →
man sitting at desk using a calculator
Auto Finance•by Lauren Lawrence•August 10, 2026

Auto Refi Savings Surge

Consumers with 84-month auto loan terms who refinanced saved the most on monthly payments, according to a new report by auto refinancing provider Caribou.

Read More →
Tiny toy car in front of small stacks of coins
Auto Finance•by Hannah Mitchell•August 5, 2026

Subaru Enters Lending Business

The automaker follows other brands in adding captive financing in the U.S., and says the move will strengthen its position here.

Read More →
Ad Loading...
Man climbing ladder in front of mountain landscape.
Auto Finance•by Lauren Lawrence•August 3, 2026

Positive Equity Reaches Record High

Mainstream vehicle owners who bought a car seven years ago are likely to have positive equity when trading in for a new vehicle, according to second-quarter Edmunds data.

Read More →
Photo of document next to calculator and inkpen
Auto Finance•July 20, 2026

Dealerships Are Paying the Price for Extended Car Loans

Growing negative-equity scenarios mean such lengthy terms should be addressed in a forward-looking way to make them work for the dealer and the consumer down the road.

Read More →
silver car in background with hand in front holding out a set of keys, Trade-In Trouble, F&I and Showroom
Auto Finance•by Lauren Lawrence•July 20, 2026

Trade-Ins in Negative Equity Reach New Heights

As such trade-ins rise in frequency, so do monthly loan payment amounts and interest rates, according to second-quarter data compiled by Edmunds.

Read More →
Ad Loading...
Two men in suit jackets shaking hands in front of a new-looking white vehicle
Auto Finance•by Hannah Mitchell•July 15, 2026

Auto Credit Plentiful

June numbers show lenders are readily granting access, including to risky borrowers, as consumers leverage themselves to take on high prices.

Read More →