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Showroom•by Staff•December 9, 2021

Chip Flow Increasing for GM

An increased flow of semiconductor chips allowed the Detroit automaker to operate every plant this week.

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Showroom•by Staff•December 9, 2021

Stellantis CEO Calls Pandemic Impacts ‘Eye Opening’

High demand amid COVID-19 supply chain pressures and tightened inventory highlight the importance of freedom of mobility, reports Carlos Tavares.

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Digital•by Staff•December 9, 2021

The Dawn of Digital Cars

Chrysler owner Stellantis presents a strategy to generate additional revenue through in-vehicle services.

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Showroom•by Staff•December 8, 2021

Quantum5 Ushers in Next Evolution of Training with People-First BDC Program

Quantum5’s BDC training program uses a three-step process to help dealerships improve customer communication, build meaningful relationships, and manage customer expectations to improve overall BDC profits. 

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Digital•by Staff•December 8, 2021

2021 Retail Reputation Report Reveals Uptick in Reviews and Google My Business View

Report finds that retailers must prioritize online and in-store experiences, as well as employee experience this holiday season, and beyond.

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Auto Finance•by Patrick Manzi, NADA Chief Economist•December 8, 2021

NADA Market Beat: Limited Vehicle Availability Continues to Impact Sales Despite Slight Inventory Increases in November

While November began with a slight increase in inventory levels from September’s all-time lows, limited vehicle availability continues to keep sales well below current demand.

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Opinion•by Staff•December 7, 2021

U.S. Sees Sharpest Rise in Independent Workforce in More Than 50 Years

MBO Partners latest data report shows record-breaking growth in number of independent workers from 38 million in 2020 to over 51 million in 2021.

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Auto Finance•by Staff•December 7, 2021

Weekly Market Insights

As we head into the last month of the year, used retail listings have stabilized around 16% below where we started the year.

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Showroom•by Staff•December 7, 2021

Black Book’s Used Vehicle Retention Index Continues to Increase

The seasonally adjusted Retention Index increased to 189.9 points, reaching another record.

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Auto Finance•by Staff•December 2, 2021

New Data Shows Delinquencies Remain Low Amid Rising Average Vehicle Loan Amounts

Experian’s "State of the Automotive Finance Market: Q3 2021" report finds delinquencies remain lower than pre-pandemic levels.

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