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Digitalby StaffOctober 30, 2017

Auto/Mate Earns Eighth Straight Best Workplace Award

Auto/Mate Dealership Systems has been named a ‘Best Place to Work’ by the Albany Business Review for the eighth consecutive year.

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Showroomby StaffOctober 27, 2017

Marchex Announces Accuracy Enhancements to Conversation Analytics

Marchex claims nearly 15% comparative improvement in components of speech analytics accuracy, providing marketers and sales teams with actionable insights from phone conversations between consumers and brands.

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F&Iby StaffOctober 27, 2017

PaymentVision Partners With Quotepro

A new integration promises new options and an expansion of services for both companies and their clients, including auto dealers and auto finance companies.

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Showroomby StaffOctober 27, 2017

Study Finds Major Gaps in Call-Handling Performance

A study released by Marchex and based on 8 million calls to U.S. auto dealers found that nearly one-fifth of calls went unanswered or were abandoned by the customer, representing millions of dollars in lost revenue.

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Auto Financeby StaffOctober 25, 2017

KBB: New-Vehicle Sales Expected to Fall 2% in October

Despite the expected decline, October looks to be relatively strong on strong replacement demand in hurricane-impacted states and higher incentive spending. Kelley Blue Book analysts, however, believe these are indicators that new-vehicle demand is still contracting.

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Showroomby StaffOctober 25, 2017

Report: Dealers Are Less Progressive Than They Think

The latest edition of eLEND Solutions’ Digital Retailing Survey finds most dealers describe themselves as willing to adopt digital retailing but actual adoption rates — and levels of understanding — are wanting.

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F&Iby Gregory ArroyoOctober 25, 2017

Pence Casts Tiebreaking Vote to Kill CFPB's Arbitration Rule

The vice president cast his tiebreaking vote late Tuesday night. The measure now heads to President Trump's desk, where it is likely to be signed. Once it does, not only will the CFPB's arbitration rule be invalidated, the bureau won't be allowed to issue a similar rule unless authorized to do so in a subsequent law.

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F&Iby StaffOctober 25, 2017

Survey: Lack of Tech Has Millennials Avoiding Dealership Jobs

A new survey from Roadster shows that when it comes to millennials, the car business ranks just behind 'politician' and 'tax collector' as occupations they'd like to avoid.

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F&Iby Michaela Kwoka-ColemanOctober 24, 2017

Consumer Advocacy Group Calls for Regulatory Review of F&I Product Pricing

The National Consumer Law Center is calling on lawmakers and regulators to investigate how dealers price F&I protections, claiming that an analysis of approximately 1.8 million vehicle transactions revealed inconsistent and discriminatory price markups over a span of six years.

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F&Iby StaffOctober 24, 2017

Auto/Mate Wraps Up Annual User Summit in San Antonio

Auto/Mate’s annual User Summit drew more than 100 customers for three days of sessions and networking.

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