Stuart Accepts AFSA’s Distinguished Service Award
TD Auto Finance President and CEO Andrew Stuart was honored with the 2017 Distinguished Service Award by the American Financial Services Association.
TD Auto Finance’s Andrew Stuart accepted AFSA’s 2017 Distinguished Service Award at the organization’s annual meeting in Washington, D.C. Photo courtesy American Financial Services Association
WASHINGTON — Andrew Stuart, president and CEO of TD Auto Finance, was honored with the 2017 American Financial Services Association Distinguished Service Award during AFSA’s 101st Annual Meeting this week in Washington, D.C.
The DSA is the association’s highest honor. It is given to individuals who have contributed significantly to industry and association growth on a national level, advanced its mission and objectives, and elevated its image.
Stuart joined AFSA in 2008 while he was with Volkswagen Group as executive vice president and CFO of VW Credit. It was during this time that Stuart became actively involved in AFSA and went on to serve as vehicle finance division chairman from 2012 to 2014.
He co-chaired the annual AFSA/NADA Executive Forum that brings NADA’s elected leaders together with top executives from AFSA’s vehicle finance members involved in indirect auto lending with franchise dealers. In 2014, he chaired AFSA’s Vehicle Finance Division Conference in New Orleans.
When the Consumer Financial Protection Agency (CFPB) issued a bulletin taking aim at fair lending practices, Stuart’s leadership and recommendation to the AFSA Board led to the commission of a comprehensive study of automotive lending practices conducted by Charles River Associations.
He served as chairman of AFSA for 2014–’15 and continues to serve on AFSA’s Executive Committee, Board of Directors and Vehicle Finance Board, all while directing U.S. strategy for TD Auto Finance.
More F&I
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →