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Showroomby StaffOctober 12, 2017

JD Power CEO Finbarr O’Neill Announces Retirement

Finbarr O’Neill will retire as J.D. Power’s president and CEO in March 2018, after a decade of leading the company’s successful forays into the B2C and ‘big data’ segments.

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Showroomby StaffOctober 12, 2017

NIADA Selects Wheel’s Auto as Exclusive CPO Supplier

The National Independent Automobile Dealers Association has named Wheel’s Automotive Dealer Supplies as its exclusive supplier of point-of-sale materials for the association’s certified pre-owned vehicles program.

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F&Iby StaffOctober 11, 2017

Fastlane Chooses Market Scan as Data Partner

Fastlane offers dealers an Amazon-like checkout process for consumers who want to buy their car online. It has chosen Market Scan to provide its ecommerce platform with real-time payment and rebate information from every car manufacturer, bank and credit union in the country.

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Showroomby StaffOctober 11, 2017

Some Holiday: Dealer Traffic Down on Columbus Day

New data from Cox Automotive reveals that dealership visits and dealer website visits fell by 5% and 3%, respectively, during the holiday weekend compared with the six prior weekends.

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Auto Financeby StaffOctober 11, 2017

CU Direct Partners With Inventory Command Center

ICC’s Command Center software enables CU Direct to more easily manage the 2.5 million vehicles in dealer partner inventory on the AutoSMART platform and shopping site.

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F&Iby Gregory ArroyoOctober 11, 2017

Ally Takes Control of GAP Refunds

The finance source’s new policy took effect days before new allegations surfaced that Wells Fargo failed to deliver GAP refunds to borrowers. It states that Ally — not dealers — will directly refund the unearned portion of GAP waivers and insurance to borrowers within 45 days of the paid-in-full date.

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Showroomby StaffOctober 10, 2017

Hyundai Aims to Modernize Customer Experience

Hyundai is looking to modernize the car-shopping experience with this week's launch of Shopper Assurance in Miami, Orlando, Fla., Dallas, and Houston. The program, which will be rolled out nationally in 2018, is designed to make purchasing a vehicle easier, faster, and worry-free, officials said.

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Auto Financeby Michaela Kwoka-ColemanOctober 10, 2017

Business Leaders Cautiously Optimistic About Trump, Economy, Auto Sales

Despite a few political and economic setbacks, 2017 is expected to be one of the highest performing years on record in terms of auto sales. They key going forward is the Trump Administration’s ability to turn its pro-business campaign rhetoric into reality.

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Showroomby StaffOctober 10, 2017

Maserati Selects Affinitiv to Power Retention Program

Maserati North America has selected Affinitiv as its exclusive aftersales marketing provider for the OEM’s LUX owner retention program.

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Digitalby StaffOctober 10, 2017

Cox Names Patrick Brennan to SVP Post

Cox Automotive has promoted Patrick Brennan to the role of senior vice president of marketplace for the company’s Inventory Solutions Group.

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