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F&Iby StaffMay 22, 2017

CNA National Appoints New Senior Vice President of Customer Service

Trace Thaxton will be responsible for overseeing the company's claims, operations, and reinsurance departments. He previously served as the head of customer care and relations for AGIA Affinity's Scottsdale division.

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F&Iby Nancy KirkMay 22, 2017

Pioneer Launches Five Affordable Multimedia Receivers

The company’s AVH-3300NEX offers a motorized touchscreen display that's seven inches wide and two inches tall, making it an easy installation on older and collectible vehicles. And like the other four models, it offers audiophile-grade sound features, Bluetooth connectivity, and is compatible with Apple CarPlay and Android Auto.

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Auto Financeby StaffMay 22, 2017

Ford Appoints Jim Hackett CEO

More than a year after being hired to lead the automaker's ‘Smart Mobility’ innovation unit, Jim Hackett was named Ford’s CEO and president. He replaces Mark Fields, who ends his three-year tenure at the helm of Ford Motor Co.

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F&Iby Paul ClintonMay 22, 2017

VW's 3.0L Settlement Approved by Judge

Judge Charles R. Breyer of the U.S. District Court for the Northern District of California granted final approval on May 17. The U.S. Environmental Protection Agency and California Air Resources Board have also approved the agreement.

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Auto Financeby StaffMay 22, 2017

Kontos: Wholesale Prices Show Strength Again in April

Average wholesale used-vehicle prices reached $11,141 in April, a 2.2% increase from March and a 2.5% increase from a year ago, Tom Kontos reported. The only three segments registering declines were compact, mid-size, and luxury cars.

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F&Iby StaffMay 22, 2017

RoadVantage Releases New Series of Point-of-Sale Product Videos

Six months after releasing its first educational F&I product video, the F&I product provider released a new series of point-of-sale product videos dealers can use in their F&I offices and on their websites.

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Complianceby StaffMay 22, 2017

Fixed-Ops Specialist Issues Warning

A visit of service departments across the nation revealed that 25% of service lifts are out of compliance with the OSHA’s vehicle lift maintenance and inspection standards. Fixed-ops expert issues a warning and offers four recommendations for maintaining worker safety.

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F&Iby StaffMay 18, 2017

Former Chase Custom Exec Joins Westlake

The once head of Chase Custom Finance is back. Today, Westlake Financial Services announced it has contracted Bill Jensen to focus on developing its strategic accounts division.

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F&Iby StaffMay 18, 2017

KISS Concepts, American Auto Shield Join Forces

KISS Concepts Group's Rod Heasley will head up a new division at American Auto Shield dedicated to the launch of a new customizable VSC program. The union marks American Auto Shield's entrance into the dealer arena after focusing exclusively on direct-to-consumer opportunities.

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F&Iby StaffMay 18, 2017

NY Fed: Household Debt Surpasses 2008 Peak in Q1

The feat comes almost nine years after the Great Recession, when household debt reached $12.68 trillion. But the debt and its borrowers look quite different today, the New York Fed noted, and auto finance sources showed signs of tightening in response to some deterioration in auto loan performance.

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