FI showroom red and grey logo
MenuMENU
SearchSEARCH

Experian Adds ‘Text for Credit’ Financing Option

Experian’s latest innovation was designed to allow car buyers to obtain real-time credit decisions via text message.

by Staff
July 11, 2017
3 min to read


COSTA MESA, Calif. — Global information services provider Experian unveiled “Text for Credit,” a new solution designed to allow consumers, including car buyers, to initiate and complete the credit application process within minutes with a simple text message.

Consumers interested in taking advantage of a store credit card incentive, for example, can use Text for Credit to secure that card through their mobile device — a particularly exciting innovation considering smartphone ownership is nearing 100% for adults aged 18 to 44, according to Alex Lintner, Experian’s president of consumer information services.

Ad Loading...

“Technology has brought vast improvements to consumer banking, insurance and investing services, but the credit application process has remained largely unchanged,” Lintner said. “With Text for Credit, consumers will get real-time access to credit, creating a better experience for the consumer and increased conversion for lenders and businesses.”

In an Experian survey, consumers were asked to identify their top three concerns about applying for credit or financing in a retail location. More than half (58%) cited privacy concerns, and 42% cited the length of time it takes to apply. These concerns translate to lost revenue — 12% of consumers said they have walked away from a purchase because it was taking too long to get approved for credit, while 16% have walked away because the person in front of them was applying for credit.

Additionally, 21% of consumers said they would consider purchasing a car in the next six months if they could shop credit offers and apply via mobile device quickly and securely. Seventeen percent said the same about clothing, and 15% said they’d consider purchasing a large appliance.

Text for Credit users will follow a four-step process:

  1. Consumers seeking credit text a keyword such as “CREDIT” to a short code supplied by a merchant or a credit issuer, the same way some retailers now allow consumers to “text to buy.”

  2. Consumers then receive a text message response that takes them to a hosted website where they can apply, review credit offers and receive an instant decision.

  3. In most cases, consumers will be recognized by their device credentials, which lets them avoid filling out a lengthy credit application.

  4. If approved, consumers will have immediate access to the credit via a barcode or account details sent to their device.

Ad Loading...

“Experian is taking the credit industry into the real-time economy with this innovative, convenient and confidential new way to apply for credit. For consumers, Text for Credit means no more paperwork, no more anxious minutes hoping for credit approval and dramatically reduced risk from a paper-extensive exchange of sensitive information,” Lintner said. “In fact, consumers can find out what they qualify for before they come to a dealership or a retail store, and that can translate to big sales increases.”

To see Text for Credit demonstrated on Facebook Live and Periscope July 11, click here at 9:30 a.m. PT or here at 10:00am PT.

More F&I

Video Thumbnail
Industry•November 3, 2026

Managing Expectations

Learn how proactive communication, setting clear expectations, and providing solutions when plans change can strengthen customer trust and improve the overall service experience.

Read More →
Paper bar chart
F&I•November 1, 2026

The F&I Manager's Report Card

The best managers take the time and attention to measure the behaviors behind the numbers.

Read More →
Laptop computer on a desk with a notepad and pen next to it and a whiteboard in the background
Digital•by Rick McCormick•October 15, 2026

AI: Facilitator, Not Fixer, in F&I

The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.

Read More →
Ad Loading...
Headshot mockup thumbnail.
F&I•October 1, 2026

Modern Technology Objection Handling

In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.

Read More →
man standing in front of podium
F&I•by Lauren Lawrence•October 1, 2026

Consistency at Scale: Driving F&I Performance

With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.

Read More →
Insurance contract signature page with black inkpen on top
F&I•by Hannah Mitchell•September 22, 2026

Gitty Up on GAP

The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?

Read More →
Ad Loading...
Easycare White paper cover See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Sponsored•September 8, 2026

How AI-Powered Coaching Is Transforming F&I Performance

See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability

Read More →
Assurant, Sell Value Build Trust, F&I Series, Expert Trainer Trent White
F&I•September 2, 2026

Sell Value, Build Trust

In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.

Read More →
2026 StoneEagle summary
F&I•by Hannah Mitchell•August 31, 2026

F&I Sales Give Dealers First-Half Lift

Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.

Read More →
Ad Loading...
man with white hair and glasses delivering a speech standing next to a podium
F&I•by Lauren Lawrence•August 31, 2026

Targeted Training Drives Results

Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.

Read More →