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During J.D. Power and Associates’ International Automotive Roundtable last week, hints were dropped at what the manufacturer-to-dealer relationship could look like this year.
Read More →How do you respond to customers who say they’ve never been in an accident and don’t need GAP? United Development Systems' Gerry Gould has the answer in F&I’s Tip of the Week.
Read More →F&I product and services provider unveils a new F&I protection called TicketProtect. It is designed to provide drivers with financial relief from a variety of non-reckless vehicle citations.
Read More →The NADA is asking lawmakers to support a bill that would eliminate a mandate that requires that dealers certify whether a new vehicle’s emissions system has been inspected.
Read More →Technology can only take the customer experience so far, Mercedes-Benz’s chief executive reminded attendees of the NADA Convention & Expo. He then revealed how a simple survey helped drive positive change for the German automaker.
Read More →The dent-and-ding company has added windshield and wheel repair to its Ding Shield Preferred offering. All repairs will be done at the dealership’s location by Dent Wizard and Safelite AutoGlass technicians.
Read More →Digital Air Strike releases a mobile extension to its Social Logix reputation management system. The new offering allows dealers to respond instantly to reviews or comments on 20 different sites.
Read More →AUL is working with AAA Mid-Atlantic on a vehicle service contract that will combine AAA Roadside Assistance with mechanical breakdown protection.
Read More →The Pennsylvania owner of Auto Exchange USA is being charged with fraud, theft and impersonating a Notary. Authorities said he pocketed down payments and didn’t pay off existing loans for customers after agreeing to do so.
Read More →Santander will officially become Chrysler Group’s captive lender on May 1. The financial services company will establish a separate business unit dedicated to Chrysler and its dealers.
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