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Protective Life’s vehicle service contracts and GAP will be available through Intersection Technologies’ e-contracting platform.
Read More →Foresight Research’s 2011 Automotive Accessory Market Report found that accessories influenced 12 percent of all vehicle sold. It also found that less than half of dealers visited by surveyed shoppers had an accessorized vehicle on display.
Read More →The March 11 earthquake in Japan continued to impact Japanese automakers, with Toyota and Honda reporting notable decreases in July sales. Detroit automakers fared better, with Chrysler experiencing its best July in four years.
Read More →Gerry Gould, United Development Systems’ direct of training, provides his take on why the customer interview is so important in Part 1 of this three-tip series. He’ll also talk about what five questions a properly conducted interview will answer in the minds of consumers.
Read More →OPENLANE’s free 30-Day Buy-Back Guarantee program allows dealers to return the vehicle to the company within 30 days of purchase if they are not satisfied. The offer runs through August.
Read More →Volkswagen Group’s VW Credit Inc. has chosen Wolters Kluwer Financial Services as a preferred provider of motor vehicle lease contracts for Volkswagen, Audi and Bentley dealerships.
Read More →Through a new partnership, F&I Express will offer NAE dealers and its partners the ability to rate and e-contract all of NAE’s products, including extended service contracts, limited warranties and ancillary products.
Read More →DealerRater’s new Certified Dealer Program provides dealers with the ability to post customer reviews directly to their Facebook fan page wall.
Read More →MPi’s EDGE Mobile vehicle inspection program, available for the iPod touch and the iPhone, helps auto service advisors establish rapport with customers during the meet-and-greet and write-up process.
Read More →J.D. Power and Associates’ 2011 U.S. Dealer Financing Satisfaction Study indicated that dealer satisfaction with lenders has improved in all categories, with Mercedes-Benz and BMW captives leading the way.
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