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Mad Marvby Marv EleazerJanuary 14, 2016

Controlling the Conversation

His Madness is tired of all this new-age F&I talk. He calls on F&I managers everywhere to change the conversation by upping their game in three critical areas.

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NewsJanuary 7, 2016

Renault-Nissan Issues Four-Year Autonomous Vehicle Schedule

Renault-Nissan Alliance announced this week it will launch more than 10 vehicles with autonomous drive technology in the United States, Europe, Japan and China within the next four years.

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ArticlesOctober 15, 2015

5 Keys to Going Social

The magazine’s resident retail expert identifies five elements every social media strategy must have to ensure the marketing channel doesn’t become a big waste of time.

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ArticlesSeptember 18, 2015

Rethinking the Showroom Generation Gap

The magazine’s newest contributor says the relationship between old car dawgs and new-age techies doesn’t have to be tumultuous.

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NewsAugust 25, 2015

Car Owners Rejecting Entertainment, Connectivity Features, Report Finds

J.D. Power found that even Gen Y vehicle owners aren't finding the latest in-car entertainment and connectivity features useful. What consumers want are features that enhance the driving experience and safety.

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NewsJuly 30, 2015

J.D. Power: Tech-Focused Car Buyers Consume Media at High Rates

Consumers who shop for and purchase a vehicle based on its in-vehicle technology consume media such as Internet, television and magazines at high rates, according to the summer edition of J.D. Power's 2015 U.S. Automotive Media and Marketing Report.

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Articlesby George AngusMay 1, 2015

Try Before You Buy

The father of the F&I menu is back, and he has a message for companies claiming to have developed the next big thing for F&I.

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NewsMarch 3, 2015

J.D. Power: In-Car Tech Impacting Dependability, Brand Loyalty

Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.

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ArticlesJanuary 21, 2015

The D.R.I.I.L. That Kills

Menu expert says technology can’t solve everything. He breaks down five behaviors that can doom a dealership’s bottom line.

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NewsAugust 28, 2014

Voice Recognition Tops J.D. Power’s List of New-Vehicle Problems

Problems with built-in voice recognition average 8.3 problems experienced per 100 vehicles, with the technology’s inability to recognize or interpret verbal commands being the biggest complaint among car owners.

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