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ArticlesMay 14, 2012

The Hiring Test

The cost of employee churn can exceed $10,000 per position, which is why the magazine’s HR expert says dealers need to have a plan before they expand.

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NewsMarch 8, 2012

EFG Companies Launches Professional Services Segment

EFG Companies, a financial service products administrator, announced the establishment of a professional services division that will provide dealers with training, recruiting and marketing services.

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NewsJanuary 17, 2012

Compliance Consultants Issue I-9 Laws Warning

Automotive Compliance Consultants announced that dealership management need to make sure that anyone employed after 1986 completes I-9 Employment Verification paperwork as required by law.

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ArticlesJanuary 17, 2012

New Kids on the Block

Gen Y might be a mystery to some, but Kelly Wadlinger says she has cracked the code for recruiting, hiring and retaining a generation that’s 75 million members strong and coming of age.

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ArticlesNovember 1, 2011

Debating the Hybrid Manager

The magazine’s annual conference brought together six of the industry’s top trainers to talk shop, but the age-old battle between sales and F&I dominated the conversation.

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ArticlesNovember 1, 2011

[Updated] F&I Directors Talk Shop

The magazine has just posted the uncut version of the ‘Mad’ Marv-led F&I directors’ panel at the magazine’s September conference. Click below to check it out.

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NewsOctober 25, 2011

CNA National Names New Actuarial Director

CNA National has appointed Tim Schilling, former vice president and chief actuary for Fidelity National Title Group, to the newly created position of actuarial director.

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NewsAugust 16, 2011

Interstate Names Mishler CEO

Interstate National Corporation has named Mark H. Mishler as the company’s new CEO. Mishler was previously at the helm of The Warranty Group Inc. as president, chief operating officer and board member.

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Articlesby Joe JacobsonJanuary 1, 2007

Finding, Hiring and Keeping Winners

Finding a winning F&I manager takes more than a gut feeling. It takes a good selection process, ongoing training and a pay plan that reinforces goals and objectives.

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Articlesby Cheryl KnightAugust 1, 2006

Temporary F&I Specialists Help Dealers Fill the Void

Every dealership is short staffed at times due to vacations, leaves of absence, resignations or terminations. Access to highly-trained substitutes keeps operations flowing and can even improve profitability.

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