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Articlesby Rick McCormickSeptember 6, 2011

4 Ways to Reenergize Your Pitch

Have you ever wondered why your performance levels lag? The magazine’s resident expert knows the answer, and offers a remedy for keeping you on your game.

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ArticlesSeptember 6, 2011

The Interview

A five-minute interview can go a long way toward putting customers at ease, and it may even lead to a nice boost in F&I profit per vehicle retailed. F&I trainer breaks down the process.

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NewsAugust 25, 2011

Joe Verde Focuses on Growing in a Difficult Economy in New Book

In his fourth edition of book, Joe Verde offers his take on how dealers can grow their operations in today’s challenging market.

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NewsAugust 16, 2011

Industry Summit Offers BHPH Seminar for Franchised Dealers

The organizers of Industry Summit 2011 have announced the addition of “Buy Here, Pay Here for Franchised Dealers,” a comprehensive, four-hour seminar designed to tackle the issue of adding a BHPH operation to a new-car dealership.

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NewsAugust 16, 2011

VIDEO: Tip of the Week

Gerry Gould, United Development Systems’ director of training, talks about why the location of the customer interview is so important in Part 2 of this three-tip series.

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NewsAugust 16, 2011

State Association Taps NADA University to Launch Training Program for Young Dealers

Using NADA University’s online resources, the Texas Automobile Dealers Association has launched the Texas Dealer Academy program to provide young dealers in the state with access to online professional development training.

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Sales Driverby Cory MosleyAugust 5, 2011

It’s OK to ‘Think Different’

F&I’s resident sales expert delves into the two most important topics relevant to developing and retaining fresh talent.

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Done Dealby Gregory ArroyoAugust 5, 2011

Improve Your Odds

In September, the best sales and F&I trainers in the business will converge in Las Vegas for the magazine’s annual conference. Not being there is a gamble you can’t afford to take.

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ArticlesCover StoryAugust 5, 2011

She’s Buying

It’s been a year since Meade Lexus earned AskPatty.com’s “Seal of Approval,” and the dealer group’s CSI is now approaching 100 percent.

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NewsJuly 26, 2011

Video: F&I's Tip of the Week

Point-of-sale materials, such as product brochures, serve as a nice aid on the road to an F&I product sale, but be careful, says Gerry Gould in this week’s “Tip of the Week.”

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