
F&I trainer says meeting the demand for daily improvement requires F&I professionals to create and capitalize on their own momentum. He lists 10 momentum-building books every F&I manager must read.
Read More →When you’re having fun, the hours go by like minutes. His Madness shares advice for improving the car-buying experience.
Read More →What was supposed to be a listen-and-learn assignment turns into fodder for the editor’s monthly page, and he thinks you’ll understand why.
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Sales trainer reviews the five fundamentals that separate mediocre salespeople from the true professionals.
Read More →Launched in 2016, the portal acts as a cross-channel, integrated platform that applies ‘customer-centric principles’ to the dealer staff experience, officials said. Usage is role based, personalized and mobile friendly.
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The open concept floorplan offers business transparency and upscale décor featuring natural materials. The first Retail Evolution dealership built from the ground up to this exacting standard will be Mazda of Everett in Seattle, Wash., which opened late last month.
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Autobytel has made a strategic investment in GoMoto’s cloud-based HUB, a large touchscreen display that allows showroom customers to browse new- and used-car inventory, research, build and price vehicles.
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