Under Construction

Building the virtual F&I office really shouldn’t be that difficult. If you know how to overcome an objection, you already have your first post.

Anti-Consumer, Me?

The editor addresses claims that he’s anti-consumer and anti-transparent. Apparently, he’s been sitting on the digital fence a little too long.

CarsDirect.com Accelerates Expansion with Launch of CarsDirect Classified Listings

Revamped GM Protection Plan Aims to 'Provide Customers More Ways to Find Peace of Mind'

Pink-Slip Protection Driving Sales, Says CNW Research

Data continues to show that debt-protection programs, such as the Hyundai Assurance Program, are doing more than just simply driving sales, reported CNW Research in March.

Internet's Impact Increases on Auto Purchase Decisions

F&I to Go

Sun Toyota’s John Marazzi was already an internet sales evangelist before launching a fully online process in September 2016. In its first month alone, the program delivered 75 closed deals and an F&I per-copy average that was just $45 shy of the in-store average.

JM&A Group Says Its New Online Portal Saves Dealers Time and Money

Opinion: Early Identification Improves the Customer Journey

Dealer software expert identifies targeted marketing as a space to watch in 2019 as retailers and finance sources seek out and invest in new ways to engage down-funnel shoppers.