JM&A Group recently launched

its online dealer portal, JM&A Connect. According to the company, this online means of conducting

business is designed to streamline operations and improve customer

satisfaction throughout the store.

The company says dealers sign-up, log on, and are connected to the numerous features JM&A

Connect provides. Just one click offers dealers access to a suite of

applications known as "e-Tools," including:

• Real-time access to invoice transactions
  

• Multiple invoice sorting capabilities
  

• Online contract reporting and cancellation quotes
  

• Contract cancellation processing online, with immediate credit on

invoices

• Instant access to customer and contract information
  

• Immediate credit on invoices for Car Care coupon reimbursements
  

• Customized F&I selling tools for menu presentations to customers

"JM&A Connect has been well received by our dealer customers," said Kim

Fields, assistant vice president of Support Services. "Doing business

online quickly becomes part of everyday life and is much easier than

relying on the phone and mail, especially for heavy volume dealers. It

features a user-friendly design that will enable people of all skill levels

to utilize the portal to maximum effectiveness with minimal training."

JM&A Group, based in Deerfield Beach, Fla., is a provider

of finance and insurance products in the automotive industry. It provides

retail automotive outlets throughout the country with warranty and

insurance products and services such as new and used vehicle protection

plans, used vehicle certification programs, training, pre-paid maintenance

plans, GAP protection, credit life and disability insurance and consulting

services.