JM&A Group recently launched
its online dealer portal, JM&A Connect. According to the company, this online means of conducting
JM&A Group Says Its New Online Portal Saves Dealers Time and Money
by Staff
April 1, 20032 min to read
business is designed to streamline operations and improve customer
satisfaction throughout the store.
The company says dealers sign-up, log on, and are connected to the numerous features JM&A
Connect provides. Just one click offers dealers access to a suite of
applications known as "e-Tools," including:
Real-time access to invoice transactions
Multiple invoice sorting capabilities
Online contract reporting and cancellation quotes
Contract cancellation processing online, with immediate credit on
invoices
Instant access to customer and contract information
Immediate credit on invoices for Car Care coupon reimbursements
Customized F&I selling tools for menu presentations to customers
"JM&A Connect has been well received by our dealer customers," said Kim
Fields, assistant vice president of Support Services. "Doing business
online quickly becomes part of everyday life and is much easier than
relying on the phone and mail, especially for heavy volume dealers. It
features a user-friendly design that will enable people of all skill levels
to utilize the portal to maximum effectiveness with minimal training."
JM&A Group, based in Deerfield Beach, Fla., is a provider
of finance and insurance products in the automotive industry. It provides
retail automotive outlets throughout the country with warranty and
insurance products and services such as new and used vehicle protection
plans, used vehicle certification programs, training, pre-paid maintenance
plans, GAP protection, credit life and disability insurance and consulting
services.
Topics:F&I
More F&I
Sponsored•May 8, 2026
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →
How AI Will Drive the Next Wave of Innovation in Finance & Insurance
It’s time to take the next digital step to free F&I managers to handle the most challenging aspects of customer meetings.
Read More →
Control in Sales Is an Illusion
Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.
Read More →
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
There Is Always one More Product
Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.
Read More →