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The right prop can be the perfect objection killer, but choose your tools wisely.
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Working a prospect over the phone requires a different skill set than welcoming an ‘up’ in to the showroom. Sales expert shows you how it’s done.
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Starting out in F&I is never easy, but the magazine’s resident expert lays out a game plan to get F&I ‘newbies’ off on the right foot.
Read More →Forget those New Year’s resolutions. Here are six things you can do to improve your chances in the showroom in 2011.
Read More →It takes more than skill to be the best. Sales columnist lays out three intangibles that separate the good from the bad.
Read More →VisionMenu Inc. released a free online F&I sales and compliance course for powersports F&I managers. The three-hour training course, which covers the F&I sales process, F&I products, menu-selling and compliance, is a standard feature of VisionMenu and VisionMenu Plus.
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It’s still the one department where profits are made, but the F&I office can’t do it alone. Veteran trainer breaks through F&I’s five biggest roadblocks.
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Just because customers decline a product or service at the time of purchase doesn't mean they won't reconsider if asked again.
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