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NewsJune 27, 2011

AutoUSA Becomes Authorized Agent for AVA Virtual Sales Assistant

The AVA Virtual Sales Assistant helps salespeople manage more leads by engaging with customers and acting as a liaison between the customer and the sales department.

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ArticlesJune 6, 2011

Making a Bid

eBay Motors’ online marketplace is no longer exclusive to sellers of unique and one-of-a-kind vehicles, with more dealers using it to expand their market reach and increase sales.

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ArticlesMay 1, 2011

Solving the eBusiness Puzzle

The eBusiness model has yet to take F&I offices by storm, primarily because dealers don’t see the profit potential. Technology insider offers five reasons they need to join the revolution.

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ArticlesMarch 1, 2011

Deconstructing the Internet Shopper

We know car buyers love the Internet, but what sites drive their buying intentions? A new study discovered that today’s consumer is driven by research, not brand.

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NewsFebruary 8, 2011

FordDirect, Ford Motor Company Name Internet Dealers of the Year

FordDirect and Ford Motor Company announced Feb. 5 that Galpin Ford of North Hills, Calif., and Hines Park Lincoln of Plymouth, Mich., are the Ford and Lincoln-Mercury Internet Dealers of the Year for 2011.

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ArticlesNovember 1, 2010

F&I’s Role in the New Economy

Is it time for the F&I manager’s role to expand? Industry experts offered their advice for handling the post-recession consumer.

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Done Dealby Gregory ArroyoOctober 29, 2010

The Internet: False Prophecy or Holy Grail?

'The customer is always right' is a tried-and-true retail philosophy, but the editor questions whether that holds up when it comes to Internet sales.

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NewsJanuary 28, 2010

Internet-Driven Car Sales Projected to Grow in 2010

In a new survey on Internet-based car sales, half of the dealers surveyed said they expect Internet sales to represent more than 30 percent of their total car sales in 2010.

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