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Continue to study the different customer types and personalities and how best to serve them, and remember: We are customers too.
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Here are a few ways to move your focus from closing to connecting.
Read More →The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.
Read More →Having the mentality of “do it now,” instead of “it can wait until later” is what separates the real pros in this business.
Read More →True servants with a heart to make people and the industry at large better are priceless and worthy to be honored.
Read More →Risk Theory Dealer Advisors and TrueRisk Advisors merge to form Brightline Dealer Advisors to create a truly dealer-centric partner in the automotive marketplace.
Read More →Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.
Read More →F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.
Read More →Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.
Read More →Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.
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