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NewsApril 25, 2013

NCM Institute Introduces Management Training

The new courses offer focused training on the effective management of parts and accessories, the collision center and express service. The training will be available starting in May.

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NewsMarch 7, 2013

New F&I Product Offers Extended Coverage on OEM Parts

PartProtection, a new company, is rolling out new coverage for OEM parts that can be sold in the service drive. The product is backed by A.M. Best A-rate insurance carriers.

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NewsMay 18, 2012

eBay Motors Completes Acquisition of WHI Solutions

The acquisition is expected to make it easier for dealers and consumers to sell, source and purchaase a wide variety of parts on eBay Motors.

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NewsMarch 27, 2012

Rewarded Customers Visit and Spend More Annually, New Study Finds

Customers enrolled in dealer loyalty programs not only visit more, they spend and buy more cars, MediaTrac's new study concludes.

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NewsMarch 13, 2012

Mazda Service Application Now Available for Android

Mazda North American Operations announced the launch of the "MyMazda" service app for Android-compatible devices.

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NewsMarch 13, 2012

Industry Veteran Ron Fortt Launches Consulting Company

Retail automotive industry veteran Ron Fortt announced the launch of Automotive Retail Solutions, an independent consulting and training company providing products and services to the automotive industry.

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NewsMarch 6, 2012

Aging Customer Base Could Affect Dealer Service Profits, DMEautomotive Reports

DMEautomotive’s latest white paper revealed that the aging customer base is significantly favoring aftermarket chains' service profits while threatening those of new-car dealerships.

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NewsFebruary 21, 2012

Auto Point, TimeHighway.com Partner on Online Service Scheduling

Auto Point Inc. and TimeHighway.com announced a partnership to give service customers the ability to schedule an appointment 24 hours a day, 7 days a week from their computers or mobile devices.

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ArticlesFebruary 2, 2012

Selling the Service ‘Up’

Fixed-ops expert opens his four-part series on establishing a sales process for parts and service with a primer on what considerations need to be made.

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NewsJanuary 31, 2012

MPi to Reveal EDGE WorldClass PORTAL at NADA

MPi’s EDGE WorldClass PORTAL takes the company’s Know Your Vehicle Report and generates personalized web pages that include detailed service recommendations, photos, videos and diagnostics.

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