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NewsOctober 30, 2012

[Video] Tip of the Week: Asking the Right Question

Proper disclosure is critical to an F&I product sale, but don’t forget to give customers a break from the verbal vomit by simply asking them how they feel. United Development Systems’ Gerry Gould explains in F&I’s Tip of the Week.

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NewsAugust 16, 2012

[Video] Tip of the Week: How Compliant Is Your Presentation?

United Development Systems’ Gerry Gould gets a little controversial in his newest Tip of the Week. The director of training for United Development Systems talks transparency, ethics and the different between a noncompliant and compliant presentation.

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NewsJuly 26, 2012

[Video] F&I ‘TO’ Dos and Don’ts

United Development Systems’ Gerry Gould visits with an F&I manager to get his dos and don’ts to the proper F&I turnover in this week’s Tip of the Week.

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NewsJune 28, 2012

[Video] Tip of the Week: Tell, Don't Oversell

The quickest way to reduce the value of your product is to oversell it. United Development Systems’ Gerry Gould provides a tip on how to make sure you’re not out of bullets before the sale even begins.

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NewsMay 31, 2012

[Video] Tip of the Week: Converting Cash Customers

United Development Systems’ Gerry Gould shares a cash-conversion technique that employs a voided retail sales installment contract.

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NewsApril 17, 2012

[Video] Tip of the Week: The Rate Question

Before you cut that rate to satisfy your customer's request for a lower payment, check out this tip from United Development Systems’ Gerry Gould.

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