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During J.D. Power and Associates’ International Automotive Roundtable last week, hints were dropped at what the manufacturer-to-dealer relationship could look like this year.
Read More →The top reason customers leave without buying, according to a survey conducted by CAR-Research XRM, is they may still be shopping. ‘Price’ and ‘Financial’ round out the Top 3 reasons consumers leave without buying.
Read More →The two firms reported this week that January sales are off to their strongest start in five years, and could total 812,600 units by month end. Including fleet sales, total sales could reach 1.028 million units.
Read More →Dissatisfied with current factory-installed navigation systems, owners of vehicles equipped with such systems tell J.D. Power and Associates that they want smartphone integration and better voice controls.
Read More →J.D. Power and Associates 2013 Avoider Study, released this week, looks at why consumers avoid particular models when car shopping.
Read More →In their monthly sales forecast, J.D. Power and Associates and LMC Automotive predict that December will record a SAAR of 12.2 million units. The two firms also expect luxury share to reach its highest level since 2009.
Read More →J.D. Power released its annual report card on the experience finance sources deliver to customers. It highlights the link between the dealership experience and the finance source’s ability to retain customers.
Read More →The research firm’s newest study shows that males are significantly more likely than females to consult ratings/review sites when selecting a dealer, whereas females are significantly more likely to consult social networking sites.
Read More →J.D. Power and Associates encourages automakers to address economic challenges, not just tout environmental advantages, to increase EV sales.
Read More →J.D. Power and Associates reports that although the majority of automotive buyers still use personal computers to shop for new vehicles, tablets and smartphones are gaining traction as key shopping tools.
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