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ArticlesJuly 1, 2009

4 Threats to PSFI

When Consumer Protection Goes Wrong

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ArticlesJuly 1, 2009

4 Threats to F&I

Washington sure can react to a crisis, but the real question is, “How effectively can Washington react to a crisis?” Apparently not well for you, or so pending legislation on Capitol Hill would have us believe.

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ArticlesJune 1, 2009

Legislators in Need of Cooling-Off Period

On May 12, Congress held a hearing on a bill that would give the Federal Trade Commission broad new powers to regulate automobile dealers. The bill, H.R. 2309, directs the FTC to adopt rules that prevent unfair and deceptive practices by dealers regarding credit and lending.

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ArticlesMay 1, 2009

Consumer Protection Gone Wrong

In these tough economic times, the last thing business needs are unreasonable impediments on the sale of goods and services. Hasn’t all the bailout and stimulus spending been focused on unfreezing credit markets so folks can spend money and boost the economy?

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ArticlesApril 1, 2009

Rules of the Road: Basics of Truth in Advertising Laws

In these tough economic times, driving business into the showroom is more important than ever. Many merchants invest significant resources into advertising their products in a manner designed to entice potential customers.

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Done Dealby Gregory ArroyoMarch 17, 2009

Race to 1,000 Letters

Dealers have helped tell the story of Chrysler, Ford and General Motors, but who's telling their story? One dealer is, and he needs your help. Find out what you can do.

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ArticlesMarch 1, 2009

Choosing Your Lead Provider

In these tough economic times, many dealers are looking for ways to cut expenses and protect cash flow. Some will feel the need to cut back on advertising, while others will recognize that advertising can be a lifeline in a down market.

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ArticlesFebruary 1, 2009

6 Ways to Keep Regulators at Bay

Tough times usually mean an increase in the number of consumer complaints filed against retailers and creditors, at least that's been the case in my experience. So, as we face what many believe will be a difficult year for profits, it’s probably a good idea for you to be diligent about enforcing your store’s compliance policies and procedures.

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ArticlesJanuary 1, 2009

Choosing The Right Lead Provider

In these tough economic times, many dealers are looking for ways to cut expenses and protect cash flow. Some will feel the need to cut back on advertising, while others will recognize that advertising can be a lifeline in a down market.

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ArticlesDecember 1, 2008

Game On for Red Flags

Many financial institutions and creditors around the country have spent the last six or so months working diligently to implement their identity theft prevention programs as mandated by Congress and the Federal Trade Commission’s new Red Flags Rule.

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