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Articlesby Gregory ArroyoJanuary 21, 2009

Red Flag Rules

Red Flags identified by regulators in final Red Flags Rule

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Articlesby Gregory ArroyoJanuary 21, 2009

F&I Red Flags 101

A Red Flag is a pattern, practice or specific activity that indicates the possible existence of identity theft.

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ArticlesDecember 1, 2008

Game On for Red Flags

Many financial institutions and creditors around the country have spent the last six or so months working diligently to implement their identity theft prevention programs as mandated by Congress and the Federal Trade Commission’s new Red Flags Rule.

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Articlesby Gregory ArroyoNovember 1, 2008

The Ties That Bind: Tightening Advances Choke Sales

OK, so I need to ditch the tie and suit. At least that’s what Deanne Kornacki told me after one of the workshops at our Powersports F&I Conference in September.

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Articlesby Gregory ArroyoJuly 1, 2008

Bringing the Magazine to Life

This year will be my third F&I Conference and Expo. Whenever I talk about the two previous shows, I can’t help but tell the story about how one attendee at the 2006 show raised his hand during a compliance workshop and said, “I’m afraid to go back to my dealership.”

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ArticlesJanuary 1, 2008

Red Flag Warning

Unless you’ve been living under a rock, you all know that Southern California has had its share of devastating wildfires over the last several months. If you live in Southern California, you’ve experienced the hot Santa Ana winds and the “red flag warnings” that accompany them — that is, warnings of the potential for such a catastrophe.

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Articlesby Gregory ArroyoDecember 1, 2007

Keeping the Matrix Tax Free

When people talk about the Internet these days, they say things like, “It’s leveling the playing field.” And just last month I talked about how a dealer used the Internet to verify a customer’s Social Security Number. What’s amazing to me is that not everyone was so hip to the Internet earlier this decade.

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Articlesby Gregory ArroyoNovember 1, 2007

31 Reasons to be Worried

A post made on Oct. 2 on the magazine’s F&I Forum made me think, “What a great story of a dealer doing it right.” But that was before I talked to Mark O’Neil, CEO of DealerTrack, about something he discussed during his keynote address at the magazine’s September F&I Conference and Expo.

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