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On the Pointby Jim ZieglerOctober 4, 2016

Time to Pay the Piper

Da Man has a message for dealers enchanted by the promises of these new-age tech solutions and theories: Get ready to pay the piper.

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Articlesby Gregory ArroyoOctober 4, 2016

Examining the Bricks-to-Clicks Push

Tech vendors believe the industry needs to respond to customer dissatisfaction with the F&I process, but not everyone believes moving the process online is the answer.

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NewsSeptember 29, 2016

Alpha Warranty Services Releases Claims Tracker

Alpha Claims Tracker allows vehicle owners, dealers, and even agents to track claims in real time on a mobile device. The F&I product provider said the new offering is designed to improve the customer experience.

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NewsSeptember 7, 2016

DealersLink Expands Into Illinois as Part of Nationwide Rollout Plan

DealersLink announced this week it has expanded into Illinois. According to the company, it is aggressively signing on new dealerships in Illinois and plans further expansion into other Midwest markets.

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ArticlesAugust 8, 2016

Selling Outside the Box

Bernie Moreno’s Ohio dealer group is proving that a little tech and a lot of F&I process know-how do mix. So far, the combo has delivered satisfied customers and a 36% increase in the group’s per-copy average.

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ArticlesJuly 5, 2016

Asset Protection

Retail expert says the more dealers carve out their place in the Digital Age, the more their proprietary and customer data becomes a legal and financial liability to their dealership.

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NewsMay 26, 2016

TradeRev Wins Gold Award in 11th Annual IT World Awards

TradeRev CEO and President Mark Endras announced today that his company’s product, a vehicle appraisal and auctioning system for automotive dealers, was named the Gold winner in Network Products Guide’s 2016 IT World Awards in the Hot Technologies category.

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NewsMay 24, 2016

AutoTech Protect Releases Technology-Focused Service Contract

The new F&I product will be available in 47 states. It offers a cheaper service-contract alternative for customers who want to protect their in-car technology but object to traditional coverage due to price constraints.

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Done Dealby Gregory ArroyoApril 6, 2016

We Are Ready

The editor looks back at some of the positives that came out of the Great Recession and explains why that painful period has the industry prepared for whatever the future holds.

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ArticlesApril 6, 2016

A New Direction

Principle Auto’s Mark Smith found success after abandoning some of his group’s tried-and-true sales strategies. Now he’s looking to take that change even further.

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