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NewsJune 24, 2011

J.D. Power Study: Initial Quality of Recent Vehicle Launches Declines

J.D. Power and Associates’ study found that the initial quality of recent vehicle launches fell by 10 percent to an average of 122 problems per 100 vehicles in 2011.

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NewsJune 7, 2011

May Sales Reflect Effects of Parts, Production Shortages

May saw sales increases for Chrysler, GM and Mercedes-Benz, while Ford sales stayed consistent with the year-ago period. Due to parts and production shortages in Japan, import brands Honda, Nissan North America and Toyota Motor Sales all saw decreases compared with May 2010 sales.

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NewsMay 3, 2011

Mercedes-Benz USA Partners With NADA University

Mercedes-Benz USA (MBUSA) has partnered with NADA University on an exclusive training program, becoming the first OEM to work with the dealer education resource.

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Articlesby Gregory ArroyoMarch 1, 2011

Mobilizing the Dealer Experience

Mercedes-Benz Financial Services is taking its mobile strategy where no organization has gone before, but officials say the company won’t push its vision of the future on dealers.

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ArticlesFebruary 1, 2011

Climb to the Top

RBM North overcame an undeveloped market and stiff competition to become one of the top-rated high-line dealerships in the greater Atlanta area.

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NewsJanuary 19, 2011

Lexus Sells Most Luxury Vehicles in 2010

Lexus sold more luxury cars in the United States in 2010 than any other brand, maintaining its place at the top of the luxury market for the eighth consecutive year, according to Edmunds.com.

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NewsNovember 2, 2010

Toyota’s Quality Image Rebounds in ALG Study

ALG today announced that Toyota’s perceived quality score (PQS) registered a sharp 5 percent increase in the last six months, with the carmaker bouncing back to second place from sixth among mainstream brands in ALG’s Fall 2010 Perceived Quality Study.

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NewsJuly 13, 2010

Detroit Brand Dealers Most Improved in 2010 Satisfaction Study

Mercedes-Benz dealerships ranked highest in the 2010 Pied Piper Prospect Satisfaction Index (PSI) U.S. Auto Industry Study, which used “mystery shoppers” to measure and compare how consumers are treated when shopping.

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