J.D. Power and Associates’ study found that the initial quality of recent vehicle launches fell by 10 percent to an average of 122 problems per 100 vehicles in 2011.
Read More →May saw sales increases for Chrysler, GM and Mercedes-Benz, while Ford sales stayed consistent with the year-ago period. Due to parts and production shortages in Japan, import brands Honda, Nissan North America and Toyota Motor Sales all saw decreases compared with May 2010 sales.
Read More →Mercedes-Benz USA (MBUSA) has partnered with NADA University on an exclusive training program, becoming the first OEM to work with the dealer education resource.
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Mercedes-Benz Financial Services is taking its mobile strategy where no organization has gone before, but officials say the company won’t push its vision of the future on dealers.
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RBM North overcame an undeveloped market and stiff competition to become one of the top-rated high-line dealerships in the greater Atlanta area.
Read More →Lexus sold more luxury cars in the United States in 2010 than any other brand, maintaining its place at the top of the luxury market for the eighth consecutive year, according to Edmunds.com.
Read More →ALG today announced that Toyota’s perceived quality score (PQS) registered a sharp 5 percent increase in the last six months, with the carmaker bouncing back to second place from sixth among mainstream brands in ALG’s Fall 2010 Perceived Quality Study.
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Mercedes-Benz dealerships ranked highest in the 2010 Pied Piper Prospect Satisfaction Index (PSI) U.S. Auto Industry Study, which used “mystery shoppers” to measure and compare how consumers are treated when shopping.
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