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NewsApril 6, 2016

Xtime Launches Customer Retention Platform

At last week's National Automobile Dealers Association Convention, Xtime unveiled a cloud-based system designed to drive owner loyalty through one service experience platform.

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NewsMarch 31, 2016

National Credit Center Announces New CRM Product

National Credit Center has announced its newest product, Avendas CRM. The company claims it can train dealership staff on the product in as little as a few days.

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NewsMarch 31, 2016

RouteOne Launches Desking Tool

RouteOne has entered the desking tool category with RouteOne Desking. The launch of the product, the company states, comes from requests from many of their customers.

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Done Dealby Gregory ArroyoMarch 30, 2016

Threat or Opportunity

The editor weighs in on new technology in the F&I space and why solutions that appear threatening could represent new opportunities for sales.

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ArticlesMarch 30, 2016

Industry Disruption

AFIP chief is excited about revolutionary paperless software that could change more than the F&I process.

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ArticlesMarch 30, 2016

Equip, Train & Adapt

F&I technology expert says dealers and F&I pros who embrace digital solutions will have more success with customers of all ages.

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NewsMarch 15, 2016

AMS Launches LeadsBeacon Mobile Wallet Loyalty Geofencing Program for Car Dealers

The system is designed to use Apple Wallet, a native app to all iPhones, or Android Wallet, installed in most U.S. smartphones, to send above-the-lock-screen alerts that cannot be ignored by customers.

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NewsMarch 15, 2016

Ford Forms Mobile Tech-Focused Subsidiary

With the formation of Ford Smart Mobility, the automaker has its sights on becoming one of the leaders in connectivity, mobility, autonomous vehicles, the customer experience, and data analytics.

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NewsMarch 8, 2016

Pearl Technology to Unveil Dealer "Genius Stations" at NADA 2016

The new touchscreen kiosks are designed to allow Internet shoppers to seamlessly transition into a dealer's showroom process. It works on a platform that prequalifies car buyers for vehicle financing without the need for a Social Security number.

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ArticlesJanuary 14, 2016

The Year Ahead: Part Two

Dealer operations expert concludes his two-part series on planning for 2016 with a discussion of topics relating to technology and data, mergers and acquisitions, and personnel.

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