MENU
SEARCHMENUSEARCH
J.D. Power reports metrically measured customer satisfaction with their automotive purchases remains at 789 points (on a 1,000-point scale), the same as in 2020.
Read More →
Dealership service departments are driving up customer satisfaction. The reason, according to J.D. Power and Associates’ annual Customer Service Index study, is repair work is down and maintenance visits are up.
Read More →