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Photo of grass growing a crack of a road with a car's wheel in the background

Articles•Terrence J. O'Loughlin, J.D., M.B.A.•June 24, 2026

A Continuing Antediluvian Dealer Fraud: Payment Packing

The longtime illegal practice, which can take many forms, can get a dealer and its employees in deep trouble. It’s a good idea to determine if anyone in your stores is doing it and to weed it out if so.

News•Staff•September 15, 2022

NADA Blasts FTC Over Proposed Dealership Rules

Draft regulations would target bait-and-switch price ads, misleading F&I practices, and valueless F&I products.

Mad Marv•Marv Eleazer•October 8, 2012

Be the Menu

After recounting the origins of the F&I menu, His Madness reminds us that talent and dedication are the keys to making it an effective sales tool.

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