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J.D. Power’s latest U.S. Dealer Financing Satisfaction Study finds knowledgeable and empowered bank and finance company personnel are critical to building successful relationships with dealers and F&I professionals.
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Big winners in the firm’s 2018 U.S Dealer Financing Satisfaction Study include Mercedes-Benz Financial Services in the Captive Luxury Segment, Volkswagen Credit in the Captive Mass Market segment, Citizens One Auto Finance in the Noncaptive category, and TD Auto Finance in Floorplan.
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With its announced investment, Volkswagen’s captive finance company joins the automotive fintech firm’s mobile car shopping and financing platform. VW Credit also launched its own AutoGravity-powered smartphone app.
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Horst Meima has served in a variety of roles during his 20-year career with the company. He will officially become president and CEO of Volkswagen Credit on Jan. 1, 2016.
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The firm's annual study shows that Lincoln Automotive Financial Services ranked highest in the luxury segment, while Volkswagen Credit took top honors in the mass-market segment.
Read More →The captive announced its new retail loan and lease contracts rose 28.3 percent to 404,947 this past year, as total assets climbed by 17.5 percent to $23 billion.
Read More →Andrew Stuart, a 20-year veteran of the automotive industry, will take over as president of VW Credit. The appointment takes effect in January.
Read More →Volkswagen Group’s VW Credit Inc. has chosen Wolters Kluwer Financial Services as a preferred provider of motor vehicle lease contracts for Volkswagen, Audi and Bentley dealerships.
Read More →The editor weighs in on the industry’s migration toward a new credit scoring system that’s more understanding and a little bit harsher.
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