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ArticlesMarch 9, 2026

Managing Multiple Administrators

Try following these nine ways to effectively keep abreast of a differentiator that can increase customer confidence.

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ArticlesSeptember 6, 2018

Are Noncompetes Enforceable?

Although standards vary from state to state, it can be difficult to enforce agreements designed to prevent former dealership employees from taking their skills — and their coworkers and your customers — to competitors.

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ArticlesFebruary 9, 2018

Succession Planning: Who’s Taking the Wheel?

Financial services expert offers dealers a five-step plan to secure their legacy and minimize the tax liability of those who inherit or buy their dealership.

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ArticlesFebruary 9, 2018

Prioritizing Entity Vitals

Real-life examples prove that failing to meet federal, state, and local requirements for licensing and permits can cause otherwise successful dealerships to lose their right to do business and, in the most extreme cases, their very names.

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ArticlesJuly 11, 2017

The CIT Fix

Operations expert offers a two-step fix for solving cash-flow issues related to contracts in transit. It includes process and technology recommendations, as well as penalties for violations.

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ArticlesJanuary 17, 2017

Service Advisors Are Working Overtime

The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.

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ArticlesJanuary 10, 2017

Stop Abusing Bank Reps

F&I trainer recommends changing the way you treat your auto finance partners before your production — and your professional reputation — suffers.

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ArticlesDecember 27, 2016

Disarming Silent Saboteurs

Unmotivated and aggrieved employees can undermine your leadership and kill your profits. Operations expert offers a comprehensive plan for preventing the next act of dealership sabotage.

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Mad Marvby Marv EleazerDecember 27, 2016

Culture Clash

His Madness breaks from his usual F&I programming to deliver a message to dealers about the importance of culture and the keys to instilling and maintaining it.

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NewsAugust 11, 2016

IT Firm Launches Specialized Services Aimed at Dealerships

United Datacom Networks Inc. (UDNI) announced the launch of Dealers Edge, a new IT support program designed to help dealers meet their legal obligations with respect to data privacy and security. Services include remote management and 24/7 monitoring.

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