The Industry's Leading Source for F&I, Sales and Technology
Search Close Menu

Tag Search Result

Customer Loyalty

The ’90s Called: They Want Their Presentations Back

Are you still rolling out the old NASCAR close? F&I insider says F&I offices need to get with the times and ditch those ‘Buy it now or bad things will happen’ pitches.

Read more

EFG Companies Launches Mobile App

Born out of the F&I product provider’s 2015 and 2016 F&I Innovator of the Year competitions at Northwood University, EFG Companies’ Driver’s Advocate mobile app features a host of service-retention tools, including a loyalty rewards tracker, and doubles as an inventory-management tool.

IHS Markit Awards General Motors With Top Customer Loyalty Award

During IHS Markit’s 21st annual Automotive Loyalty Awards, the company recognized automakers who have displayed excellent levels of customer loyalty. In total, the awards show recognized winners in more than 30 categories.

Auto/Mate Releases Customer Loyalty eBook

Auto/Mate Dealership Systems has released a free eBook to help dealers increase customer loyalty and generate higher profits in 10 simple steps.

Sales at Your Fingertips

The explosion in smartphone usage among car shoppers put phone leads ahead of Internet leads at the close of 2014, a trend reflected in the deluge of mobile-ready offerings lining the aisles at NADA 2015.

IHS Automotive: Loyalty Drives Gains in Automotive Market Share

In the first quarter, loyalty and conquesting efforts by manufacturers paid off in improved retail market share.

Auto/Mate: Dealers Onboard with Customer Loyalty Programs

A survey conducted by Auto/Mate found that more than half of dealers have customer loyalty or rewards programs, while another 20% are planning to implement one soon.

Dealer Concepts Adds DMS Integration to Loyalty Program

Dealer Concepts’ Loyalty Rewards program now fully integrates with most dealership management systems, allowing dealers to monitor and manage their loyalty and reward programs from one main system.

Ford Earns Top Honor in Polk Auto Loyalty Awards

The 17th annual event honors Ford for "Overall Loyalty to Manufacturer" and "Overall Loyalty to Make," while Volkswagen was named most improved.