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digital retail

Cryptocurrency Payments Predicted to Grow

Today, few auto retailers accept cryptocurrency as payment, but experts predict that could soon change.

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Opinion: Customer Trust Is Earned in Drops and Lost in Buckets

Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.

Q&A: It’s Time to Move F&I Online

Is it possible those who have resisted the move toward a fully online transaction were right all along? Take a hard look at the benefits — and limitations — of digital F&I.

KBB Enhances Instant Cash Offer Dealer Tool

Kelley Blue Book has introduced a redesigned Dealer Admin Tool as part of a series of enhancements to its dealer- and customer-facing Instant Cash Offer platform.

Prodigy Expands Into New San Francisco HQ

Citing sustained growth spurred by new dealer clients, digital retailing systems provider Prodigy has moved into new offices in downtown San Francisco.

Audi of America Certifies Darwin Automotive

Audi has become the fifth major manufacturer to certify Darwin’s digital retailing and omnichannel solutions for dealer co-op funding.

321 Ignition Launches Millennial-Targeted Mobile Sales Platform

A ‘revolutionary’ Seattle startup was founded to help auto dealers adapt to the unique shopping habits and showroom demands of millennial and Gen Z buyers.

Roadster to Drive Toyota, MBUSA Digital Retail Programs

U.S. Toyota and Mercedes-Benz dealers will have access to factory-branded versions of Roadster’s Express Storefront online-to-instore commerce platform starting this month.

Digital Sales Are Stress-Free at Subaru of Puyallup

Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his Seattle-area Subaru dealership is doing just that, and he says the experience he and his team deliver is just as ‘stress-free’ as ever.

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Prodigy Releases Spanish Version of Online Platform

Prodigy’s Spanish-language digital sales platform was designed to connect dealer websites with more customers belonging to the rapidly growing Hispanic-American demographic.

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